Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Allan Cooper

Allan Cooper Principal

Exclusive Blog Posts

You Have a Position to Fill – Who Do You Hire?

You Have a Position to Fill – Who Do You Hire?

As much as you try to avoid employee churn, you’ll always need to hire someone. It might be to replace a staff who’s moved on in their care…

6 Tips for Better LinkedIn PPC Advertising

6 Tips for Better LinkedIn PPC Advertising

With a little over a year’s experience with LinkedIn Advertising and some insights from a connection at LinkedIn, I’ve put together a list of 6…

The 3 Laws of Extreme Ownership

The 3 Laws of Extreme Ownership

“These are all things that may help you justify your results. But is your dealer any happier because of this?” I just finished reading a…

The Q1 Inventory Glut - Expert Insight

The Q1 Inventory Glut - Expert Insight

You've heard about it, read about it, and probably experienced it. Q1 for the auto industry was a pretty rough one. Experts are diving into what the pr…

Transforming the F&I Experience

Transforming the F&I Experience

In this post, I want to share a short story that led to a revelation for one F&I product provider as well as try to remind us that while technology will co…

Author David Silverman’s list, 11 Habits of the Worst Boss I Ever Had, is a collection of “demotivational lessons.” Frequent mind changing tops the list.

Again, when employees are left to feel uncertain about goals and expectations, you can be sure you will not get their best. No one feels comfortable in an atmosphere of doubt and insecurity. Mixed messages and mind changes not only confuse and disorient, they also lead to fear about job security. Any employee who is afraid they can’t do their job effectively and may be fired is probably going to look for alternative employment. In addition, any truly motivated person will be out the door the second the opportunity arises. Employers should prize motivation and drive. Nothing kills those attributes like a constantly changing or confusing message.

Silverman’s list is comprised primarily of various degrees of poor communication. As an employer, you should help your managers lay ground rules for communication. Be sure to clearly communicate your goals and, in turn, help your managers to clearly communicate those same goals. Explain the importance of a structure that works. Don’t enforce or encourage meetings for the sake of meetings or any other inflexible bulwark designed for good, but dedicated to a lack of productivity.

In general, employees are happy when they know what they’re working toward, and have the freedom to work toward, goals in the most effective way for them.

Check out Silverman's complete list at:
http://discussionleader.hbsp.com/silverman/2008/07/the-flip-side-of-leadership.html.
Are you guilty of any of these leadership sins? Be honest…

William Phillips
Tools do not create results in any store and any company that claims their tool is going to do so is completely blowing smoke through self promotion. Any tool tools ability to be learned easily, retained by sales people and management and visual simpleness makes it a good tool. Talk to someone who has used any tool including this one and see what they think.

 Unlock all of the community & features  Join Now