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Jared Hamilton
From: Jared Hamilton
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Allan Cooper

Allan Cooper Principal

Exclusive Blog Posts

What People Are Looking For In An Auto Repair Shop

What People Are Looking For In An Auto Repair Shop

Those who have been involved in some sort of accident have the next step of finding an auto repair shop. These shops are not all created equal as some are …

One Price Selling – What Are You Waiting For?

One Price Selling – What Are You Waiting For?

Most Dealers are closer to a One Price Selling sales process than they may realize. If you’re an excellent pre-owned dealer you’re basically no…

What Is Your Chemistry With Women Buyers?

What Is Your Chemistry With Women Buyers?

Wow, its December. Last month of the year. Now is the perfect time to begin to reflect on the customer processes, engagement and strategies you have in pla…

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

If it’s time for you to take the next steps in your career, there are some tried-and-true methods that can ensure your success. All business professi…

BDC training for 2017

BDC training for 2017

  We have a service and sales bdc team for each of our stores. One is a Hyundai store and the other is a Chevrolet store. We have Three sales Bus…

Understanding employee needs and concerns while they’re in your employment is considerably more important that understanding why they leave. Exit surveys may have their place, but the best way to solve the problem of employee attrition is to keep current employees happy. Focus groups, monthly surveys, and regular refreshers on company policy/goals/mission are all good ways to engage employees now. And they are much better than waiting till they’re walking out the door. Services like SurveyMonkey.com are easily adaptable to your purposes. Write your employees a note about their importance and solicit their anonymous feedback with a customized survey. It’s important to engage your employees. Consistently communicating your business’ position and your gratitude or concerns will help them to see you as an interested individual and not a cold and distant leader. Remember, communication is a two way street. Soliciting employee thoughts and feelings will not only help to curb attrition, but may also bring some great ideas to light and ultimately increase your ROI.

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