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Jared Hamilton
From: Jared Hamilton
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Amy Taggart

Amy Taggart Marketing Manager

Exclusive Blog Posts

Stop Looking at CRM Lead Duplication Negatively

Stop Looking at CRM Lead Duplication Negatively

During some recent conversations, I’ve discovered that dealerships continue to mistakenly perceive CRM lead duplication badly. I strongly believe we …

Don’t Just Sell, but also Retain CPO Buyers

Don’t Just Sell, but also Retain CPO Buyers

By Ryan Williams, president, Fidelis PPM Customer loyalty does not necessarily translate into repeat business for your auto dealership. What drives meas…

2017 Presidents Club Insights - Patrick McMullen

2017 Presidents Club Insights - Patrick McMullen

Listen to what Patrick McMullen from MAXDigital has to say about the future of automotive, what dealers can do today to prepare, and how DrivingSales Presi…

Five Tips for Selling Used or Certified Pre-Owned Vehicles

Five Tips for Selling Used or Certified Pre-Owned Vehicles

Selling used or certified pre-owned vehicles can be daunting task. With prices, laws, and competition varying across the country selling a pre-owned car fo…

What Motivates Your Employees to Perform?

What Motivates Your Employees to Perform?

Sorting through resumes, you find applicants who show potential. There are some with experience to walk on the job and set your service department abla…

Are You Protecting Your Customers?

It's unofficially Consumer Privacy Awareness month here at Carloan.com, which means we're focusing on how auto dealers work with sensitive customer information.

As I wrote about earlier, this is a topic close to our hearts because of the sheer volume of  car loan applications we work with on a daily basis. Each one of those applications is a person who applied online, in good faith, expecting to be able to talk to someone about buying a car. They put their trust in us to handle their information confidentially and make sure that we are not putting them at risk for identity theft.

We work hard to make sure that we're upholding our part of the bargain.

So I turn the question to you out in the field: what are you doing to protect your customers when they provide you with all the goodies that come on an application for financing?

We'll provide you with some tips and best practices as this series of posts continues, but here's a little food for thought, courtesy of Lifehacker:

"ID thieves can use an social security number to procure your medical benefits, social security, unemployment, file false tax returns, and even pawn off their criminal charges when they have run-ins with the law on you. The possibilities are limitless with the right information and an informed thief. A credit report will not show you if anyone is running up criminal charges as you, using your medical insurance to finance medical procedures, or creating a fraudulent job history report by working under your information."

[Full article is here]

Putting aside the legal implications for your dealership if you're at fault -- you don't want to be the person responsible for that happening to one of your customers, do you?

Watch this space and follow us on Twitter to read the rest of this series.

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