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Jared Hamilton
From: Jared Hamilton
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Amy Taggart

Amy Taggart Marketing Manager

Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Are You Protecting Your Customers?

It's unofficially Consumer Privacy Awareness month here at Carloan.com, which means we're focusing on how auto dealers work with sensitive customer information.

As I wrote about earlier, this is a topic close to our hearts because of the sheer volume of  car loan applications we work with on a daily basis. Each one of those applications is a person who applied online, in good faith, expecting to be able to talk to someone about buying a car. They put their trust in us to handle their information confidentially and make sure that we are not putting them at risk for identity theft.

We work hard to make sure that we're upholding our part of the bargain.

So I turn the question to you out in the field: what are you doing to protect your customers when they provide you with all the goodies that come on an application for financing?

We'll provide you with some tips and best practices as this series of posts continues, but here's a little food for thought, courtesy of Lifehacker:

"ID thieves can use an social security number to procure your medical benefits, social security, unemployment, file false tax returns, and even pawn off their criminal charges when they have run-ins with the law on you. The possibilities are limitless with the right information and an informed thief. A credit report will not show you if anyone is running up criminal charges as you, using your medical insurance to finance medical procedures, or creating a fraudulent job history report by working under your information."

[Full article is here]

Putting aside the legal implications for your dealership if you're at fault -- you don't want to be the person responsible for that happening to one of your customers, do you?

Watch this space and follow us on Twitter to read the rest of this series.

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