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Jared Hamilton
From: Jared Hamilton
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Amy Taggart

Amy Taggart Marketing Manager

Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Recap: Best Practices for Privacy Compliance

Over the past two weeks, I've covered best practices for handling consumer information both offline and online. In case you missed it, here are the high points:

Offline:

  • Set store policies on using consumer information in the financing process and enforce them
  • Be selective about how you receive and handle consumer information
  • Dispose of all hard copies in a timely and secure manner
  • Do not pull credit without consumer consent

Online:

  •  Publish a privacy policy on your website that describes how and when you will be using the consumer's information
  • Use encryption technology for your finance application to make sure that their information is secure
  • Do not pull credit without consumer consent (it's in here twice on purpose)

Read the longer posts for more detail -- offline here, online here -- but always consult your lawyer if you have any questions about working with consumer financial data. We've got the best interests of you and the consumer at heart, but they're the ones who will make sure you're completely in compliance in with legal requirements.

In the meantime, take a look around your store and ask yourself how you're doing.

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