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Andrew Smith

Andrew Smith Strategic Innovation, Process Improvement,

Profile

Name: Andrew Smith
Title: Strategic Innovation, Process Improvement,
Company: Not Available
Phone: Private
Location: Private , Private
Summary:
Strategic Innovation & Execution • Business Process Development & Improvement • Retail Channel Customer Engagement Enhancement Experienced leader of strategic innovation and change management programs for world class organizations. Skilled executive creating and executing pioneering programs that add to the bottom line, strengthen organizations, and delight customers. Specialized in identifying and capitalizing on business opportunities to increase customer engagement by improving sales operations delivered through direct and indirect channels. Presenting and selling-in new ideas across all levels and areas of organizations to generate engagement, enthusiasm and results.

Recent Activity

  • edit
    Updated their profile.
    Oct 12, 2016
  • edit
    Updated their profile.
    Oct 12, 2016
  • edit
    Updated their profile.
    Oct 12, 2016
  • edit
    Updated their profile.
    Oct 12, 2016

Blog Posts

How to Foster Meaningful Communication and Cooperation at Your Dealership

How to Foster Meaningful Communication and Cooperation at Your Dealership

by Melissa Sinclair We’ve all seen it. Different departments in an auto dealership – accounting, customer service, programming, and sales &n…

3 Innovative Recall Tactics

3 Innovative Recall Tactics

Many dealers struggle with getting customers to bring their vehicles in to take care of recall issues. The fact that the average recall completion rate is …

What are the Odds?

What are the Odds?

On any given day, weathercasters in our area predict a 20% chance of rain. It’s a safe bet with a one in five chance of being correct. In an indus…

Freebie Friday: How to Combat Flat Vehicle Sales [VIDEO]

Freebie Friday: How to Combat Flat Vehicle Sales [VIDEO]

Bill Wittenmyer explains why dealerships shouldn't be afraid of slowing vehicles sales and the actions they can take to remedy that in this episode…

Three Summer Upsell Questions Service Advisors Can Ask

Three Summer Upsell Questions Service Advisors Can Ask

The 2018 Cox Automotive Service Industry Study gives dealers a chance to laud their service advisors instead of admonishing them. One very important statis…

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