Andrew Smith Strategic Innovation, Process Improvement,

Strategic Innovation & Execution • Business Process Development & Improvement • Retail Channel Customer Engagement Enhancement Experienced leader of strategic innovation and change management programs for world class organizations. Skilled executive creating and executing pioneering programs that add to the bottom line, strengthen organizations, and delight customers. Specialized in identifying and capitalizing on business opportunities to increase customer engagement by improving sales operations delivered through direct and indirect channels. Presenting and selling-in new ideas across all levels and areas of organizations to generate engagement, enthusiasm and results.