Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Andy  Church

Andy Church CEO

Andy Church Blog Posts

Profit By Action Quick Tip: Importance of Up To Date Warranties & Recalls [VIDEO]

Profit By Action Quick Tip: Importance of Up To Date Warranties & Recalls [VIDEO]

There's nothing worse than selling a car and having to call that customer right away for an open recall. Andy Church shares why in this video blog.…

Profit By Action Quick Tip: Use a Welcome Sign! [VIDEO]

Profit By Action Quick Tip: Use a Welcome Sign! [VIDEO]

Greg Ternoway discusses the benefits and effective use of a welcome sign to welcome sales customers who have an appointment at your Dealership. …

Profit By Action Quick Tip: Prospecting Maximizing Referrals [VIDEO]

Profit By Action Quick Tip: Prospecting Maximizing Referrals [VIDEO]

The first step of any sales process is PROSPECTING. This QuickTip will help you improve your approach to obtaining referrals from existing customers. …

Profit By Action Quick Tip: Needs Assessment [VIDEO]

Profit By Action Quick Tip: Needs Assessment [VIDEO]

  Andy Church shares the importance of a needs assessment and offers some advice on how best to conduct one in this Profit By Action Quick Tip.…

Profit By Action Quick Tip: Google Research on After Sales Searches [VIDEO]

Profit By Action Quick Tip: Google Research on After Sales Searches [VIDEO]

Does your Service and Parts departments have a good online presence? In this fascinating Quick Tip, Andy Church discusses the latest research from Goog…

Profit By Action Quick Tip: Prospects Not Ups [VIDEO]

Profit By Action Quick Tip: Prospects Not Ups [VIDEO]

In this Quick Tip, Andy Church shares why dealerships should stop including "ups" in their vocabulary. …

Profit By Action Quick Tip: Importance of Up To Date Warranties & Recalls [video]

Profit By Action Quick Tip: Importance of Up To Date Warranties & Recalls [video]

Andy Church shares why keeping up with warranties and recalls can increase profitability in this Quick Tip. …

Profit By Action Quick Tip: Effective Labor Rate [VIDEO]

Profit By Action Quick Tip: Effective Labor Rate [VIDEO]

Profit By Action Quick Tip on Effective Labor Rates (ELR) with Andy Church. …

Profit By Action Quick Tip: Extent of the Service Opportunities for Franchise Dealers [VIDEO]

Profit By Action Quick Tip: Extent of the Service Opportunities for Franchise Dealers [VIDEO]

Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip, Andy Church asks what are you doing to increase your …

Profit By Action Quick Tip: Candidate Homework [VIDEO]

Profit By Action Quick Tip: Candidate Homework [VIDEO]

In this Quick Tip, Andy Church shares a tip on an element that dealerships should include in their hiring process to improve productivity. …

Profit By Action Quick Tip: Pay Plans [VIDEO]

Profit By Action Quick Tip: Pay Plans [VIDEO]

Andy Church shares tips on how dealerships can create pay plans that retain employees while also securing dealership profitability in this Quick Tip. …

Profit By Action Quick Tip: Expense Management [VIDEO]

Profit By Action Quick Tip: Expense Management [VIDEO]

Andy Church shares a Quick Tip on understanding total Dealership Expense Management. …

How Failing to Train Service Advisors Affects Profitability

How Failing to Train Service Advisors Affects Profitability

All too often, dealers are hesitant to make an investment in training new and Preowned salespeople because turnover in the sales department can be as high …

Profit By Action Quick Tip: Technician Efficiency [VIDEO]

Profit By Action Quick Tip: Technician Efficiency [VIDEO]

Andy Church shares why there are two dynamics to dealership efficiency which both affect dealership profitability. …

One Factor that Impacts Dealership Profitability

One Factor that Impacts Dealership Profitability

The word “transparency” gets floated around the automotive industry quite often – especially in the last few years. The days of “th…

Profit By Action Quick Tip: How to Increase the Profitability in Your Service Department [VIDEO]

Profit By Action Quick Tip: How to Increase the Profitability in Your Service Department [VIDEO]

In this series, Andy Church shares how to increase the profitability in a dealership's service department. …

Who Need Sales Training? Bah Humbug.

Who Need Sales Training? Bah Humbug.

Dealers are constantly inundated by trainers vying for their business. These trainers promise exponential success in sales and profits when they do. Many, …

Profit By Action Quick Tip: Manager's Meetings [VIDEO]

Profit By Action Quick Tip: Manager's Meetings [VIDEO]

Andy Church shares a tip on how to make your manager's meetings more productive and will benefit your entire dealership operations in this Quick Ti…

Profit By Action Quick Tip: Used Vehicle Inventory Management [VIDEO]

Profit By Action Quick Tip: Used Vehicle Inventory Management [VIDEO]

Andy Church explains why used vehicle inventory management is vital to dealership profitability in this Quick Tip. …

To Succeed, You Must Make Every Minute Count

To Succeed, You Must Make Every Minute Count

It’s a foregone conclusion that to be successful in any particular skill takes time. A lot of time! Doctors must go to college for decades, but that …

Profit By Action Quick Tip: Prospecting - Growing Your Network [VIDEO]

Profit By Action Quick Tip: Prospecting - Growing Your Network [VIDEO]

Andy Church shares why prospecting is incredibly important in this Quick Tip. …

Profit By Action Quick Tip: Business Planning 5 - Follow up [VIDEO]

Profit By Action Quick Tip: Business Planning 5 - Follow up [VIDEO]

ProfitByAction.com Quick Tip on the essential Follow Up actions required to ensure your plan is achieved and success delivered. …

Profit By Action Quick Tip: Business Planning 4 - Agreement & Action Plan [VIDEO]

Profit By Action Quick Tip: Business Planning 4 - Agreement & Action Plan [VIDEO]

ProfitByAction.com Quick Tip on the importance of getting the buy-in and agreement of all Dealership Management as part of the Planning Process. Once e…

Profit By Action Quick Tip: Business Planning 3 - Team Meeting [VIDEO]

Profit By Action Quick Tip: Business Planning 3 - Team Meeting [VIDEO]

ProfitByAction.com Quick Tip on the importance and the role of the team meeting as part of the overall Automotive Business Planning Process. …

Profit By Action Quick Tip: Business Planning 2 - Preparation [VIDEO]

Profit By Action Quick Tip: Business Planning 2 - Preparation [VIDEO]

ProfitByAction.com Quick Tip on the home work required before you start your Dealership Business Plan. …

Profit By Action Quick Tip: Business Planning 1 - Process [VIDEO]

Profit By Action Quick Tip: Business Planning 1 - Process [VIDEO]

ProfitByAction.com Quick Tip on the Business Planning Process. …

Don’t Miss Revenue Opportunities!!

Don’t Miss Revenue Opportunities!!

It is widely known that Service is the lifeblood of all dealerships and, in many cases, keeps dealerships financially in the black. With the inundation of …

Profit By Action Quick Tip: Extent of the Service Opportunity to Franchise Dealers [VIDEO]

Profit By Action Quick Tip: Extent of the Service Opportunity to Franchise Dealers [VIDEO]

Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip, Andy Church asks what are you doing to increase your …

Profit By Action Quick Tip: The True Importance of Tires? [VIDEO]

Profit By Action Quick Tip: The True Importance of Tires? [VIDEO]

       Andy Church shares the importance of the proper inspection of tires in front of the customer during the walkaround to dealers…

3 Tips to Improve the Results of Phone Calls

3 Tips to Improve the Results of Phone Calls

Many dealerships subscribe to some type of call tracking service that records incoming phone calls, however, many sales managers neglect to listen to the c…

ProfitByAction.com Quick Tip - Silent Salesperson [VIDEO]

ProfitByAction.com Quick Tip - Silent Salesperson [VIDEO]

It's time you started making your Dealership space work harder for you and this Quick Tip gives you a simple and very effective way you can do that…

Profit By Action Quick Tip: Correct Invoice Presentation [VIDEO]

Profit By Action Quick Tip: Correct Invoice Presentation [VIDEO]

Greg Ternoway discusses the best practices for presenting an invoice to a service customer. …

Creating Pay Plans that Drive Profitability

Creating Pay Plans that Drive Profitability

Say the words “We’re changing Pay Plans” in a dealership and everyone starts to run for the hills! This is typically because pay plans in…

Service Absorption & Customer Retention - ProfitByAction.com Quick Tip [VIDEO]

Service Absorption & Customer Retention - ProfitByAction.com Quick Tip [VIDEO]

Do you know how many "lost customers" you have in your service department? This ProfitByAction.com Quick Tip is about the importance of Custo…

Develop Your Managers to Maximize Your Bottom Line!

Develop Your Managers to Maximize Your Bottom Line!

Department Managers have an enormous impact on your Dealerships Profitability. That impact can either be positive, or negative. The choice is really up to …

The ROS Magic Formula – Andy Church ProfitByAction.com Quick Tip [VIDEO]

The ROS Magic Formula – Andy Church ProfitByAction.com Quick Tip [VIDEO]

      Andy shares his Magic Formula for determining profitability in this ProfitByAction.com Quick Tip.  …

Eating Our Lunch - Competition for your Service Department

Eating Our Lunch - Competition for your Service Department

Take a look at the most current version of your local business directory, and count the number of NEW mechanical repair shops which have opened up in …

Suggested Posts

Recent Comments

 Unlock all of the community & features  Join Now