Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Andy  Church

Andy Church CEO

Exclusive Blog Posts

Rock’s Rants: You Need Dispatch

Rock’s Rants: You Need Dispatch

Whenever I visit dealerships, I often see technicians standing around at the parts counter or waiting to talk with service advisors. This is a waste of you…

Automation, Speed, and Your Dealership Marketing

Automation, Speed, and Your Dealership Marketing

I recently sat down and chatted with AutoLeadStar CEO Aharon Horwitz and discussed how technology is improving the speed in which dealers can make…

4 Sales Lessons from Real Car Shoppers

4 Sales Lessons from Real Car Shoppers

I’ve worked with auto dealerships across the country and 99% of the time, when I ask what their primary goal is, the answer is increasing car sales. …

WEBINAR RECORDING - How To Generate More Qualified Leads in Q4

WEBINAR RECORDING - How To Generate More Qualified Leads in Q4

  Car shoppers have a lot of questions and dealerships need to be available to answer them quickly, concisely and at scale to maximize sales. 8…

This is How Reed-Lallier Chevy Sold More Used Cars – and How We Helped

This is How Reed-Lallier Chevy Sold More Used Cars – and How We Helped

Used or Certified? More often than not that seems to be the choice car buyers are making during this unsteady sales year. Consider: Edmunds expects new veh…

Develop Your Managers to Maximize Your Bottom Line!

Department Managers have an enormous impact on your Dealerships Profitability. That impact can either be positive, or negative. The choice is really up to you. We would never let the coach on the field without a playbook and a strategy, yet as an industry we let our managers “play” every day without the skills and support to manager their teams. Ask yourself “do I have a plan in place to ensure my managers have a positive outcome on the bottom line?”

Managers have so much influence over the daily operations of the business you would think we spend tons of time and money developing leaders who understand how the business operates, how we make money, deliver great customer experiences, get and keep great staff, plan the business, all of the essentials in running a successful department and dealership. 

Unfortunately, we find there is no strategy or plan for these essential team members. Managers are just good people, doing the best they can with the tools provided. The average department manager has been promoted through the ranks (which can be a very positive thing) but actually never received training in how to be a manager and be successful in the job. Sure, we show them how to work the computer (a little), how to handle customer situations, and how to juggle, and say “get on with it”. But do we actually have a plan in place to improve their skill set, knowledge, and understanding of how to drive the business and contribute to the bottom line?

Here’s how to start turning the tide for your team and increase your managers skills and knowledge:

  1. Make it a topic of conversation – At your next Managers meeting ask the Managers where they believe they might benefit from additional training. Then act to fill the gaps.
  2. Create a training plan – Making Manager training a monthly habit drives the whole team forward and gives you a “Topic of the Month” to focus on with your team.
  3. Follow up – At each Managers meeting have each Manager say 1 thing they learned that month and how they applied it to the business to drive the bottom line!

Take the 3 actions above and your team will have the competitive edge to drive profitability and increase your bottom line! 

Questions or want to talk more? Message or email me andyc@aseamericas.com

Be Profitable!

Andy Church

 Unlock all of the community & features  Join Now