Pros: Great tool for converting service customers. Maximizes gross profit on existing customer base, improves retention #'s. Avoid auctions and buy your cars from your service drive. Michael Collins was a huge asset in helping us set up and get results from our process.

Cons: Need to dedicate resources, specifically manpower and time. Be committed to letting it grow 90 days for results to shom. Dedicate a Manager and sales people to just this task and watch the department grow.

Pros: Easy to use, information is all in front, you dont have to go searching. When you need to find something out it is very easy and user friendly

Cons: n/a

Pros: We have been using this product for several years now and it has been a great tool for mining opportunities within our own database as well as conquests.

Cons: We are still struggling to manage the service drive opportunities but June 1 we will be using their new One to One product which is a great improvement for the drive.

Pros: Helps us prioritize our database by allowing sales people to not "overthink" the vehicle exchange process. Allows us to quickly provide customers the information we need to speed up their buying cycle.

Cons:

Pros: Easy to use...very thorough and a great time saver

Cons: Not always accurate on proposed vehicle

Pros: We love it because it helps us make sure we don't Have any clients "fall through the cracks" Ease of access, field reps are great at answering questions and giving a reply fast. The tech team is awesome with setting up different special criteria for us. Always fast response!!!!

Cons:

Pros: amazingly robust at seeking opportunities we would not have been able to find on our own our CRM and Toyota's customer look up tools.

Cons: the product itself is constantly evolving and we need regularly scheduled training to utilize all of the aspects of the alert opportunities that present themselves to us on a daily basis.

Pros: Easy software navigation. Information is pushed over consistently. Great customer service/support

Cons: Does not integrate with CRM tool as well as it could.

Pros: Great tool for data mining your own clients. Helps to have a good rep like we do. Stephan Moritz visits us on a month basis to ensure proper use. And shows us our profits using this system.

Cons: Getting sales staff to use it...

Pros: Cutting edge technology that continuously improves helping us sell more and more vehicles for higher gross. works great with sales and service. field support and training is the finest I've seen. RPM Stephan Moritz lives up to the job title helping us to drive and increased performance and profits. The field support is always here when we need it.

Cons: n/a