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Pros: We never worry about their shield. Easy to use and all information is tracked.
Pros: I like this a lot. It works really well.
Pros: 100% TCPA compliant, no worries there. If we receive a text from the VDP page, the inventory comes with the text so we know what the customer is looking at before we text back. Easily transfer the text chat between dealer staff. sends the entire transcript of conversation to our CRM so you get 1 note with the entire conversation
Cons: needs a better interface. Interface works fine but would like more :)
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