Pros: Has greatly improved the quality of the leads we get. Having that pertinent information before contacting the customer makes a huge difference on how conduct the conversation

Cons: none

Pros: Fantastic with customer interaction.

Cons:

Pros: Connect has helped capture more website leads through their tools. Expect strong leads through lead forms, chat and increased phone leads via mobile. Their reporting is transparent and the tools on the backend are easy to use.

Cons: Can tend to clutter the site for the site visitor, depending on other third party integrations (such as chat, ADA, etc).