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AutoLoop

AutoLoop

AutoLoop XRM

 Rate Product
Star Rating Distribution:
32
13
3
2
1
Rating by Job Title:

Contact Info

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About the Product

The industry’s most customizable and user-friendly CRM solution: XRM simplifies customer management, generates revenue opportunities & improves staff accountability and productivity. From pursuing internet leads to interpreting data to executing targeted follow-up campaigns through a world-class call center, XRM consistently drives improvement & profitability. Features Include: Mobile XRM, Showroom Control, Tracker, Internet Lead Manager, Results-Based Follow-Up, Direct Desk

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Last edited by Alexia Henson on Mar 20, 2017

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Product Summary

Star Rating Distribution:
32
13
3
2
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Extremely easy to manage.
Reviewed by a Marketing Director Yesterday
Recommended: YES
✅ Verified Rating

Pros: Jessica Roberts has been the most helpful rep. I email her and she responds extremely promptly. Her follow up is incredible. She is there to help and answer any questions I have whenever I need help. I can call/email her on a Saturday or Sunday and she is there to help. I work with a ton of different reps

Cons:

They do a great job for us!
Reviewed by a General Manager Yesterday
Recommended: YES
✅ Verified Rating

Pros: Pros: Nice that we have all the information at our finger tips.

Cons: Cons: Too many steps to make an appointment. Also it would be nice if we could use our company email to send and receive correspondence instead using XRM email. I think it confuses the customer.

Strait forward and few steps to manipulate.
Reviewed by a BDC Manager Yesterday
Recommended: YES
✅ Verified Rating

Pros: My AutoLoop rep, Andy Smallcomb, handles all of my issues or concerns as they arise from time to time. He effectively resolves the issue and keeps following-up to ensure that we are running smoothly.

Cons:

great product, could use some help.
Reviewed by Internet Sales 3 days ago
Recommended: YES
✅ Verified Rating

Pros: Easy to use. Responsive and clean.

Cons: When the site goes down, there is nothing we can do about it and can't really work around it. It would be nice for them to integrate it with everything else. If I could dial the number right from the app, that would be really useful.

Quick Fast and Conveinent
Reviewed by a Sales Manager 3 days ago
Recommended: YES
✅ Verified Rating

Pros: First of all Abby Riley, my account manager is incredible. She is always available and incredibly responsive and knowledgeable. The system is simple and accureat with a ton of great features which helps drive sales..

Cons: None

Amazing CRM and Dealer Support (Jessica Roberts.)
Reviewed by a General Manager 4 days ago
Recommended: YES
✅ Verified Rating

Pros: We use this CRM with three of our stores and have had great experience with their products! Jessica Roberts our account manager has been nothing but exceptional in both training and support. There have been many times when something came up and she would reply within minutes no matter what day of the week or hour of the day. She truly makes it simple to get the most out of what were paying for!

Cons:

Love it....very good customer support. Jen R. is always availble and willing to train.
Reviewed by a General Manager 4 days ago
Recommended: YES
✅ Verified Rating

Pros: Nice that we have all the information at our finger tips.

Cons: Too many steps to make an appointment. Also it would be nice if we could use our company email to send and receive correspondence instead using XRM email. I think it confuses the customer.

We recommend Auto Loop. Our 4 rooftops use them.
Reviewed by a General Manager 4 days ago
Recommended: YES
✅ Verified Rating

Pros: User Friendly, Great Reporting Tools

Cons: Cons: Sometimes freezes

Great Customer Service
Reviewed by a General Sales Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Recently I needed support for a new employee and Abigail Riley my XRM account manager made sure to follow up with me and rearrange her schedule to accommodate my request. The owner was so impressed for Abigail to come down on Presidents day that he approached her in the dealer to express how impressed he was of my customer service skills and I also told her how thankful I was . XRM is a great product that has great support and easy to use products help me to make the best selling environment for my staff .

Cons: No cons

fantastic!
Reviewed by a Sales Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Easy to navigate, a lot of useful products, We have a fantastic field Performance Manager as well.

Cons: n/a


Contact Info

phone Not Available
explore Not Available
Do you work for AutoLoop? Claim your company page now!

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