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AutoLoop

AutoLoop

Affinitiv XRM, formerly Car Research

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About the Product

The industry’s most customizable and user-friendly CRM solution: XRM simplifies customer management, generates revenue opportunities & improves staff accountability and productivity. From pursuing internet leads to interpreting data to executing targeted follow-up campaigns through a world-class call center, XRM consistently drives improvement & profitability. Features Include: Mobile XRM, Showroom Control, Tracker, Internet Lead Manager, Results-Based Follow-Up, Direct Desk

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Product Summary

Star Rating Distribution:
2
1
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Functionality is there!
Reviewed by an Owner August 18th
Recommended: YES
✅ Verified Rating

Pros: They have recently added a lot of functionality with the new User Interface that works across tablets or PC. Video, AI, and Data. We were just shown so thought I should do a Review.

Cons: Report builder still needs work, but the prebuilt reports are ok.

We've had very good results using this in various dealerships.
Reviewed by an Internet Salesperson January 16th
Recommended: YES
✅ Verified Rating

Pros: Support is also very good with their products. No complaints.

Cons:

Very Great and Functional CRM
Reviewed by a Sales Manager Nov 6, 2019
Recommended: YES
✅ Verified Rating

Pros: Easy to use, great rep, customer service is very good

Cons:

Very outdated, not mobile friendly, very complex in solving simple steps, complicated
Reviewed by a BDC Manager Jul 19, 2019
Recommended: NO
✅ Verified Rating

Pros: Works like a typical CRM

Cons: Slow, Outdated, Not mobile friendly, Lacking simplified steps, Support is poor, System operates pre-historically.

great system!
Reviewed by Internet Director Jun 27, 2019
Recommended: YES
✅ Verified Rating

Pros: I really like how it is easy to navigate and how user friendly it is, even for new people.

Cons:

They are better than out DMS
Reviewed by a General Manager Jun 19, 2019
Recommended: YES
✅ Verified Rating

Pros: WE could use some updates and mote attention. Good tool.

Cons:

We love this CRM Tool.
Reviewed by an Internet Director Jun 17, 2019
Recommended: YES
✅ Verified Rating

Pros: Our sales guy, Mario, is the best. They offer top notch support. All CRM extras are included.

Cons:

Works great!
Reviewed by an Office Associate Apr 24, 2019
Recommended: YES
✅ Verified Rating

Pros: Really easy to manage. Export great reports.

Cons:

I like this CRM.
Reviewed by Salesperson Dec 26, 2018
Recommended: YES
✅ Verified Rating

Pros: This is the first CRM I've used in the auto industry and it has been simple and fairly easy to use. I worked at a gym previously and we used something similar, but this seems even simpler!.

Cons:

Our of dozens of Vendors, this one is the best.
Reviewed by a Marketing Director Dec 12, 2018
Recommended: YES
✅ Verified Rating

Pros: Support is amazing and the tool is flawless. Never a glitch or slowdown.

Cons:


Contact Info

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