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The industry’s most customizable and user-friendly CRM solution: XRM simplifies customer management, generates revenue opportunities & improves staff accountability and productivity. From pursuing internet leads to interpreting data to executing targeted follow-up campaigns through a world-class call center, XRM consistently drives improvement & profitability.
Features Include: Mobile XRM, Showroom Control, Tracker, Internet Lead Manager, Results-Based Follow-Up, Direct Desk
Targeted multi-channel customer marketing. The core of a complete suite of solutions that dynamically engages customers at each stage of the ownership life-cycle. From prospect to sale to service to repurchase, Essentials continuously drives profitability through the most comprehensive, targeted and actionable messaging on the market. Features Include: Automated Communications, On-Demand Campaigns, Reporting
Identify and target your best prospects with Quote. Instantly give your customers the most accurate and appealing offers anytime, on the spot: Quote works 24/7, continuously analyzing your DMS, Black Book®, Edmunds™ and AutoLoop internal data to automatically generate quick, compelling quotes precisely matched to your actual inventory. Features include: In-Drive Equity Mining, Data-Search Buy Matching, Online Consumer Sale Tool, & Equity Analysis.
Allow your advisors to spend less time booking and more time advising. AutoLoop Book makes it easy for customers to schedule online, driving more appointments and more business for your shop.
Personalized service recommendations and automated reminders alleviate your advisor workload while providing your customers with the fastest access to your online scheduler. And a user-friendly, best-in-class system ensures the appointment scheduling process is not only simple for everyone, but more effective as well.
Take advantage of intuitive dashboards, single-click filters, and skills and shop-loading optimization to eliminate downtime and improve capacity management.
A full-service call center, AutoLoop Engage helps you understand your customers & maximizes the overall efficiency of your dealership. By managing & personalizing all inbound & outbound calls, AutoLoop Engage provides professional live phone support - delivering quality leads & follow-up to convert opportunities into profits. Features Include: Inbound Calls, Unsold Showroom (Enhance your sales process & get more be-backs with in-depth customer feedback we provide), Custom Calls & more