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Auto/Mate Dealership Systems

Auto/Mate AMPS

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Star Rating Distribution:
62
28
10
9
4
Rating by Job Title:

Contact Info

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About the Product

Auto/Mate Dealership Systems is a leading provider of dealership management system software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. AMPS® is a user-friendly, feature-rich DMS in use by more than 1,350 auto dealers nationwide. Auto/Mate has received consecutive DrivingSales Dealer Satisfaction Awards 2012- 2016. Auto/Mate’s employees have more than 1,200 years of combined experience working in franchised auto dealerships, the foundation of its Designed By Car People, For Car People™ slogan. Auto/Mate is committed to winning its customers’ business each and every month with no long-term contracts and free software upgrades.

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Last edited by Jeff Lasson on Oct 30, 2017

Product Summary

Product Overview
Auto/Mate AMPS Product Overview

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Star Rating Distribution:
62
28
10
9
4

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Best customer support we have ever received.
Reviewed by a Service Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: This is the best system I have ever used. The support we received was TOP TEIR. You call- they immediately answer. No 'press five for support' they are there for you instantly. If you have an issue- they will fix it live. They will actually jump on live and get it done for you.

Cons:

Very flexible and easy to use, easy to train people on it.
Reviewed by Parts Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Very flexible and easy to use, easy to train people on it.

Cons:

Its great
Reviewed by a General Manager April 26th
Recommended: YES
✅ Verified Rating

Pros: Its great. Its taken me awhile to get familiar with it but its user friendly for the most part

Cons:

Great customer service and they listen to their dealers. They implement our ideas!
Reviewed by a Dealer Professional April 12th
Recommended: YES
✅ Verified Rating

Pros: Easy to learn. Auto/Mate team is always helpful.

Cons: n/a

Awesome staff and Affordable DMS system
Reviewed by a Controller April 5th
Recommended: YES
✅ Verified Rating

Pros: System is easy to use and has several forms of training, including FREE training from AutoMate staff forever, when scheduled. System handles all of our needs and new Payroll program was much needed but worth the wait. Very affordable compared to their "competition". Offers "User Summit" where you can meet with staff to discuss current programs and the ones they are working on for the future. Nice that they let their customers give them some input on their development of future products.

Cons: Sometimes upgrades take longer to roll out than you would hope, but I think they do their best to pilot these items with some of their dealers to work out any issues before dumping it on everyone.

Continues to be a market innovator
Reviewed by a Group Executive April 4th
Recommended: YES
✅ Verified Rating

Pros: Great customer service, onboarding, pricing model and forward thinking products

Cons: Does not have some of the "other brands" robust reporting.

Mostly satisfied. Need more work on parts side of invoicing
Reviewed by a Parts Manager March 30th
Recommended: YES
✅ Verified Rating

Pros: Cost, awesome support, ease of use, simple install.

Cons: Invoicing/billing of parts cumbersome. Should not have to get in and out of a repair order to change type of sale ie... warranty, internal, c/p etc... Pricing structure should not be tied to customer number only. Cannot take parts out of matrix pricing structure by source.!

great company
Reviewed by an Owner March 29th
Recommended: YES
✅ Verified Rating

Pros: awesome service highly recomend

Cons:

great value and support, nohiden fees
Reviewed by an Owner March 29th
Recommended: YES
✅ Verified Rating

Pros: easy to contact support and responsive, very good integration with MFG and best value.

Cons:

Very solid affordable system
Reviewed by a Parts Manager March 29th
Recommended: YES
✅ Verified Rating

Pros: Frequent FREE updates, easy to learn for new hires

Cons:


Contact Info

Do you work for Auto/Mate Dealership Systems? Claim your company page now!

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