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From: Jared Hamilton
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Want Happy Service Advisors? Give Them the Pay Plan They Want

Want Happy Service Advisors? Give Them the Pay Plan They Want

You learn a lot about yourself in the service drive. You quickly find out if you’re truly an extrovert or an introvert-in-disguise, you discover if y…

Recession Proofing Your Dealership

Recession Proofing Your Dealership

Right now, there’s all sorts of talk and murmurings about a coming recession. If you weren’t in business ten years ago, then you might not real…

What's the Deal With Split Deals?

What's the Deal With Split Deals?

We have all had one time or another where we had to split a deal. Splitting that deal, however, was often easier said than done. Once we had an agreem…

Top Reasons to Avoid the Island Mentality When it Comes to Meetings

Top Reasons to Avoid the Island Mentality When it Comes to Meetings

Week after week we have the same meeting at the dealership. That is the GM sitting down with each department manager to review where they are at, projectio…

Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

Horizons Are Bright - Multi-Touch Attribution Makes an Entrance

Attribution is a constant source of frustration for dealership managers, especially since online shopping entered the scene over the last 15 years. The aut…

Recent Comments

Bart Wilson
Rock’s Rants: Service Advisors and Phones

Bart Wilson  Your "rant" makes a good argument for a BDC.  Service Advisors are too busy to field phone calls, and dealerships need to get creative in order to solve this problem.

Bart Wilson
What's the Deal With Split Deals?

Bart Wilson  If its not in the CRM it didn't happen.  Split deals give your dealership the leverage you need to drive CRM usage.

Bart Wilson
Recession Proofing Your Dealership

Bart Wilson  Paul, you are so right.  Your brand is something that can help buffer any economic trends. The challenge is to identify who you are and who your customers are. The beauty about the world we live in is the amount of data and information we have at our fingertips.  I feel we live in an age where we have to actually filter what we can analyze.

Stan Sulkowski
Where Will the Service Department Take Your Store in 2019?

Stan Sulkowski  Excellent article and information! Another less thought of solution to increase revenue with service departments is to offer financing.  Typical auto repair shops enjoy 8-15k + added monthly revenue by providing a simple payment option. One program that has over 5,000 shops is Easy pay Finance. No setup fees or monthly minimums. Use Promo Code 4999 when you sign up.  https://Easypayfinance.com

Manoj Prasad
3 Ways to Increase your Commissions

Manoj Prasad  I really feel that these 3 tips help me a lot for my business. Currently, I am working as Insurance Agent and I am searching a lot that how I can get a lot of sales and commission.   But I think, for increasing sales and commission communication skill matter a lot. Because it teaches us that how to speak properly to your customers.

Bart Wilson
Witt's Wise Words: Manage Yourself [VIDEO]

Bart Wilson  I agree Bill.  It seems like too often when we get promoted to sales manager the training stops.  An important part of continuous development is being able to identify where you are weak and need to improve.

Bart Wilson
Cars.com Uncovers Insights about Holiday Shoppers

Bart Wilson  Iris, thanks for sharing.  I'ts encouraging that car shopping remains a local experience.  It will be interesting to see what the year-end sales results will look like.

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