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Jared Hamilton
From: Jared Hamilton
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Exclusive Blog Posts

How to Properly Execute Pickup and Delivery

How to Properly Execute Pickup and Delivery

Dealership service departments who don't offer pickup and delivery are at a severe disadvantage these days. Find out why, and get tips to properly implemen…

Vision for the Industry: Former Volvo Exec on His New Role at Motoinsight

Vision for the Industry: Former Volvo Exec on His New Role at Motoinsight

Motoinsight, the innovative company behind one of the world’s leading digital retailing platforms, has just brought Alex Lvovich into the fold. As th…

How to Find Clarity in the Chaos

How to Find Clarity in the Chaos

As we move from the warmth and relative stability of the summer to the pending (or active, in some regions) lockdowns of autumn and winter, the uncertain…

Be NICE: How to Embrace Compassionate Leadership at Your Dealership

Be NICE: How to Embrace Compassionate Leadership at Your Dealership

You can listen to the full podcast here (and subscribe!): BE NICE KPI Cafe In this episode of the KPI Cafe, "Playground Director II" Jeff…

Check out the 2020 Innovation Cup!

Check out the 2020 Innovation Cup!

  DSES 2020 was fun. I wish we could have met everyone in person, but we were able to gain some great insights from experts in automotive.&nbsp…

Recent Comments

Jason Volny
Active Coaching

Jason Volny  @Chris Great article! It highlights the need for proactive training and an ongoing performance review process. All too often, managers only focus on the results and not the effort that leads to the result. A great saying I learned the other day that fits this perfectly. "Don’t judge each day by the harvest you reap but by the seeds that you plant: - Robert Stevenson

Christian Younggren
WEBINAR RECORDING - Five Crucial Customer Experience Improvements to Make Now

Christian Younggren  Nice presentation. Covid 19 has in fact ignited dealerships to transition to using more digital tools and process. 

Laura  Susan
Fix The Root Cause: The Problem Behind the Problem

Laura Susan  I see you have better understanding of human psyche, this is not something people understand and I have urged people to focus in helping people in need, you food of thought would help others groom as well, people should be generous enough to do child care donation, its all for a good cause.

Arthur Bratton
The one alert in Google Analytics you need to set today

Arthur Bratton  This is as fantastic idea! I am sad to say that I have experienced the inexplicable loss of analytics data in the past, and yet I don’t have this set up for my accounts yet. I am adding this right now!  

Jason Volny
Career Pathing and Leveling Up

Jason Volny  @Sean That's great! It's worth the effort. Remember, we have a lot of examples and your employee management experts to help.  

Dana Bales
Is Your Service Landing Page Up to Date?

Dana Bales  Do you recommend a certain service scheduling tool?

Sean Gibson
Career Pathing and Leveling Up

Sean Gibson  Starting his task was a daunting one at first, but once the level 1 was completed, the others came more easily.  Sales Consultant is done...BDC is next!

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