Pros: My sales team struggles with follow up. This basically takes care of that for him.
Pros: The software is structured so that vital info is easily accessed at just a glance. You can tell it was built by people that understand the needs of automotive sales professionals. Important and up-to-date information is available without having to spend time looking for it. It's easy to use and just makes sense. We appreciate the integration with our manufacturer details. CRM's should be built this way! Our rep, Mike Moses, is knowledgeable, friendly, empathetic to our needs, and readily available. If he doesn't know the answer (which he usually does) he finds out right away and never passes us off to someone else. You can tell he believes in his product and cares about the success of his accounts.
Cons: It isn't fully integrated with our CRM. Fix this or build a CRM!
Pros: This Tool is the most user friendly
Cons: None that come to mind.
Pros: Since we been involved with mastermind a tremendous tool for keeping in touch with our customer base...Both daily and monthly! Monthly emails generate activity and multiple sales consistently!
Pros: We are one of the first dealer groups in South Florida to have signed up with Automotive Mastermind several years ago and the system has helped us tremendously in maintaining and gaining market share. The interface is very user friendly so it cuts down the learning curve for "newbie" client advisors who are primarily Millennials in my showroom. I particularly love the campaigns that are generated regularly with the help of our awesome DRMs, Luciano Ros and Erik Valentin (both accessible easily by phone or in-person); they are always making sure that what we send out are current programs that are manufacturer compliant. Market EyeQ is truly revolutionary!
Cons: We are waiting for the full integration with Vin Solutions as it is time consuming for our client advisors having to cut and paste notes on 3 different systems at our dealership.
Pros: Easy to use and helps with keeping track of leases
Cons: Doesn't link with my CRM
Pros: Troy from AM comes to our store once a month to work with the managers and sales people. His constant communication is what sets AM apart from the other vendors.
Pros: Ease of use, very accurate, predictive model works, and the support is fantastic. Troy - field support - is a huge asset. He knows the product and is very helpful!
Cons: All positives!
Pros: Excellent customer response, information is laid out in an easy-to-read format. Editing price/customer preferences is very easy.
Cons: Doesn't integrate with our CRM yet
Pros: Provides crucial information quickly and accurately to determine deal eligibility and comparative programs. Assists in finding deals from all areas of the dealership.
Cons: The only "con" I could think of is that there may just be too much information! There is a TON of info at your fingertips!
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