Pros: Many screened leads! They do a good job!

Cons:

Pros: Shows every opportunity with all the details needed to close business

Cons: No cons

Pros: They really have put a lot of thought into this tool

Cons: Integration with BMWFS is good, not great. Service mastermind doesn't see XTime appointments

Pros: Requires work, great support team

Cons:

Pros: turning retail customers in to car deals is big, "not just a lease tool." conquest functionality also allows us to see who is using our service dept and might be ready for a car from us

Cons: my volume suffered in January 2017 as I decided to take a pause from the campaigns and my volume was down. so in a way my con is not a con at all ... Just keep the tool working!

Pros: All relevant information is at your finger tips. Great way to save time and execute more actions than traditional methods.

Cons: Like anything else, it takes some time to get people on board and comfortable. Very few people like change, but once we have client advisors comfortable with the product, we have had greater success.

Pros: Customer interaction/retention process thats as good for the client as it is for the center. Concise, accurate and influential for your internal departments throughout the center. On one screen you can see your future business and more importantly so can your staff.

Cons: None that I can find.

Pros: Performance Manager support is awesome with continuous account monitoring, coaching, and best practices Ease of use Talking point widgets Previous deal structure

Cons:

Pros: PRODUCT IS EFFECTIVE AND EASY TO USE. ERIN FALLON IS THE BEST INSTRUCTOR/TRAINER I HAVE WORKED WITH IN 25 YEARS OF AUTOMOTIVE DEALERSHIP EXPERIENCE.

Cons: NONE

Pros: The ability to quickly and simply lookup a client's current contract specifics and have a proposal ready at the same time is a lifesaver. Don't let your CRM allow customers to fall between the cracks!

Cons: Our rep, Erin Fallon, isn't a permanent fixture in the dealership!