Pros: Sometimes a customer needs to be added twice. Can be very time consuming.

Cons:

Pros: EASY FOR BOTH ME AND THE CUSTOMER TO SEE WHAT THE BENEFITS ARE OF GETTING INTO A NEWER CAR. WHENEVER I HAVE SOME DOWNTIME I MINE THROUGH THIS THING AND WORK MY DEALS BEFORE I EVEN PICK UP THE PHONE. WHEN I DO CALL I HAVE A MUCH GREATER CHANCE OF SETTING AN APPOINTMENT WITH A CUSTOMER THAT I NOW HAVE CONTROL OVER. I CALLED THEM. I KNOW THE MILEAGE, THE INTEREST RATE , PAYMENT MAKE MODEL, CARFAX REPORT. I CAN CALCULATE BASED ON ALL THAT INFO AND ADJUST RATES ,PRICING ,MONEY DOWN, TERM ETC. I SOLD TWENTY FIVE CARS IN OCTOBER AND HALF OF THOSE STARTED WITH MASTERMIND AND ENDED IN GOOD GRO$$ DEALS. HAD A SLOW START TO NOVEMBER AND SOLD 6 CARS THE LAST TWO DAYS OUT OF THIS THING. ALL GOOD DEALS

Cons:

Pros: Good predictability on the information. Great interface.

Cons: Does not integrate with our CRM. We have to do manual pulls on data and enter everything in. That is a pain.

Pros: They analyze every aspect of our dealership. Amazing product.

Cons: Wish they could expand and be a one stop shop for customers. We love this vendor.

Pros: Highly Intuitive and user friendly. Great field reps and support.

Cons:

Pros: Our Rep Erica Bruno is outstanding! This is a great company too.

Cons:

Pros: system works great for focusing on high probability customers. Our representative Laura Vaughan is extremely helpful and always quick to respond.

Cons: NO CONS

Pros: We've seen consistent growth over the last quarter in sales and ROI with the aM tool. My sales staff chomps at the bit each month waiting for the PCM to drop!

Cons:

Pros: Analytics are the best and our sales numbers show that it is working.

Cons:

Pros: Pros: If you work Mastermind you will see your sales increase. Currently I get 2 to 3 sales each month and it is growing each month. The control panel is simple and easy to use. It allows your to sort on the variable you are looking for, in particular I like being able to see which customers I have not contacted in a while. When you review your individual customer you can desk your deal to see about payments and possibly converting a finance to a lease.

Cons: Cons: The biggest con for me is that Mastermind can't interface with E-Leads. In order for both systems to track I need to update both. Eleads has a great copy feature to make this easier but their tracking is lacking.