Pros: They really have put a lot of thought into this tool
Cons: Integration with BMWFS is good, not great. Service mastermind doesn't see XTime appointments
Pros: Requires work, great support team
Pros: turning retail customers in to car deals is big, "not just a lease tool." conquest functionality also allows us to see who is using our service dept and might be ready for a car from us
Cons: my volume suffered in January 2017 as I decided to take a pause from the campaigns and my volume was down. so in a way my con is not a con at all ... Just keep the tool working!
Pros: All relevant information is at your finger tips. Great way to save time and execute more actions than traditional methods.
Cons: Like anything else, it takes some time to get people on board and comfortable. Very few people like change, but once we have client advisors comfortable with the product, we have had greater success.
Pros: Customer interaction/retention process thats as good for the client as it is for the center. Concise, accurate and influential for your internal departments throughout the center. On one screen you can see your future business and more importantly so can your staff.
Cons: None that I can find.
Pros: Performance Manager support is awesome with continuous account monitoring, coaching, and best practices Ease of use Talking point widgets Previous deal structure
Pros: PRODUCT IS EFFECTIVE AND EASY TO USE. ERIN FALLON IS THE BEST INSTRUCTOR/TRAINER I HAVE WORKED WITH IN 25 YEARS OF AUTOMOTIVE DEALERSHIP EXPERIENCE.
Pros: The ability to quickly and simply lookup a client's current contract specifics and have a proposal ready at the same time is a lifesaver. Don't let your CRM allow customers to fall between the cracks!
Cons: Our rep, Erin Fallon, isn't a permanent fixture in the dealership!
Pros: clear and easy display with straight forward icons. logical paths to find information.. well integrated with crm easy for sales consultants to pick up and start calling with credible information..
Cons: can't find one yet
Pros: EVERYTHING ABOUT IT. BRINGS TRAFFIC TO THE SHOWROOM AND IT'S AN EASY CLOSE, DEAL IS DONE ALREADY.
Cons: NOTHING, IT WORKS JUST LIKE IT WAS DESIGNED TO DO
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