Pros: I like the platform. I think it is useful for the tech and advisors.
Cons: I'd like to see more info on the standard suspension and pricing.
Pros: We started using this in June and it is getting more easy to use. We have a great rep, Miguel.
Pros: I think everyone would use it more if it did not freeze when used with Google Chrome. Other than that it is great! .
Pros: I really familiar with this tool and employees are seeing how they benefit from it as well.
Pros: Everything works well, no bugs. Customers like it and the service department uses it often.
Pros: The tech and advisor people like it and the customers have even said that it is nice to see the videos and that is it a nice tool.
Pros: It's a good product but it would be a great product if this issue was fixed.
Cons: I just go in a fix the prices myself because it never gets done.
Pros: I like the great reports you can get from this tool, It helps evaluate employees and track progress.
Cons: I would like to see tracking for warrant repair orders. It is not recorded under knowledge bundle reports. It should be part of the retention plan.
Pros: Great customer support and it is very functionable.
Cons: I would like to see the tablets be faster and integrate a little better with our Reynold & Reynolds product.
Pros: We use this frequently and it is going well.
Cons: I wish there was picture and video to send as part of the action plan.
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