Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Solera | AutoPoint

Solera | AutoPoint

Multipoint Inspection

 Rate Product
Star Rating Distribution:
15
13
7
2
0
Rating by Job Title:

Contact Info

Do you work for Solera | AutoPoint? Claim your company page now!

About the Product

Better Than Your Average MPI The electronic inspection system has been the standard for a long time, but it’s time for a system that can do more than just inspections. Multi-Point is a full-service command center that gives you control over your entire shop by offering seamless communication tools to keep your service team on the same page, as well as innovative features like parts inventory integration and a self-learning service pricing guide. Multi-Point drives shop-wide efficiency and generates consistent, reliable results for every customer. Build estimates automatically, manage your workflow and support motorist communication all within Multi-Point. www.autopoint.com

expand_more read more expand_more expand_less read less expand_less
Last edited by Tasha Willingham on February 19th

Do you work for Solera | AutoPoint? Claim your page now!

Product Summary

Star Rating Distribution:
15
13
7
2
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Could use some improvements
Reviewed by Service Manager March 26th
Recommended: YES
✅ Verified Rating

Pros: I am able to reach out for customer support when I need it but I cannot be on the phone very long since my customer are calling in.

Cons: It is easier to write down things manually than to input notes into this system...

great! we are really happy
Reviewed by Owner March 26th
Recommended: YES
✅ Verified Rating

Pros: I really like to use this for communication purposes from dept. to dept. in the service world.

Cons:

really good!
Reviewed by Other March 25th
Recommended: YES
✅ Verified Rating

Pros: We use this as a communication tool and it is perfect for that.

Cons:

positives and negatives
Reviewed by Service Manager March 25th
Recommended: YES
✅ Verified Rating

Pros: the system does do what I need it to do. It is functionable and it works well.

Cons: It can be glitchy at times which slows our process down, I am not able to get support ever. I have tried to reach out but I have been unsuccessful. Very disapointed.

Works really well!
Reviewed by Service Manager March 25th
Recommended: YES
✅ Verified Rating

Pros: This helps with communication between all the different departments within service. It also helps with tasks and time management. It is great!

Cons:

Great tool for service tracking and accountability.
Reviewed by Fixed Ops Director March 1st
Recommended: YES
✅ Verified Rating

Pros: Service runs so much smoother using this. Have to tweak it a little at first but when it all comes together it is amazing! Highly recommend it.

Cons:

Reporting and follow up tracking is great.
Reviewed by Service Manager March 1st
Recommended: YES
✅ Verified Rating

Pros: The platform is streamlining and making service so much more efficient. Takes a few months to fine tune but I love it now everybody is onboard.

Cons:

It just would not work properly for us.
Reviewed by Fixed Ops Director March 1st
Recommended: NO
✅ Verified Rating

Pros:

Cons: Technology, scheduling and loading, just couldn't get it together.

Great idea, complicated to implement.
Reviewed by Service Manager March 1st
Recommended: YES
✅ Verified Rating

Pros: Support is good. Emily is awesome! We are doing a lot of tweaking and getting everybody on board is slow. They all have to buy in for this to work properly. It works perfect at our other store. Can't wait till ours is fine-tuned.

Cons: Slow to load, op codes were wrong so pricing is wrong. Went down a lot at first but support is good and they are working on resolving our problems. I'm sure it will be perfect in not time.

Great communication platform.
Reviewed by Fixed Ops Director February 28th
Recommended: YES
✅ Verified Rating

Pros: Transparent and keeps people on point, makes them more productive. Each manager handles an area of it and it streamlines the whole process.

Cons:


Contact Info

Do you work for Solera | AutoPoint? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Solera | AutoPoint Products

RedCap
100% Recommended    Recom'd 17 Ratings
The Customer Journey
100% Recommended    Recom'd 1 Ratings
Category: CRM - Fixed Ops
Multipoint Inspection
94% Recommended    Recom'd 37 Ratings
Category: CRM - Fixed Ops
AutoPoint CPO
0% Recommended    Recom'd 1 Ratings
The Gap Analysis
100% Recommended    Recom'd 1 Ratings
MasterCall
0% Recommended    Recom'd 0 Ratings
Category: Call Management
Driver Connect
0% Recommended    Recom'd 0 Ratings
Best Chance Equity Communications
0% Recommended    Recom'd 0 Ratings
Customer Loyalty Program
0% Recommended    Recom'd 0 Ratings

CRM - Fixed Ops Products

95%  Recommended Recom'd 48 Ratings
Company: ELEAD1ONE
100%  Recommended Recom'd 1 Ratings
97%  Recommended Recom'd 89 Ratings
Company: ELEAD1ONE
94%  Recommended Recom'd 37 Ratings

 Unlock all of the community & features  Join Now