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Solera | AutoPoint

Solera | AutoPoint

RedCap

 Rate Product
Star Rating Distribution:
11
5
1
0
0
Rating by Job Title:

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About the Product

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Product Summary

Star Rating Distribution:
11
5
1
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Had it for a couple of years, good resource.
Reviewed by Service Manager September 6th
Recommended: YES
✅ Verified Rating

Pros: Great to pick up and deliver customers and vehicles. Customers like the convenience and that's what it's for.

Cons: On run into a problem if we run out of loaners!

Does a good job for scheduling customer pickup and drop off.
Reviewed by Service Associate September 6th
Recommended: YES
✅ Verified Rating

Pros: Doe a good job for scheduling customer pick up and drop off all in one place.

Cons: Does not save the customer information. It is time consuming to enter all information every time. Also does not show customer pick up address on the main screen. I would love to see those items resolved.

Sure helps with the customer logistics!
Reviewed by Service Associate September 6th
Recommended: YES
✅ Verified Rating

Pros: I would say it definitely helps for customer transportation, makes life easier during busy service times. We use some of our own people as well.

Cons: None.

It's a definite asset for us.
Reviewed by Service Associate September 5th
Recommended: YES
✅ Verified Rating

Pros: Customers love the convenience and it makes our day much easier! It's a great service for us.

Cons:

We use the app, works great.
Reviewed by Service Manager September 5th
Recommended: YES
✅ Verified Rating

Pros: We use RedCap app but use our own people instead of Lyft drivers. Works great.

Cons:

So convenient for me to use!
Reviewed by Service Manager September 5th
Recommended: YES
✅ Verified Rating

Pros: This app solves so many logistical issues for me. It manages when customers need a pick up or delivery, time frame and expectations. Makes my life so much easier.

Cons: None.

Easy to use for our customers and service people.
Reviewed by Service Manager September 5th
Recommended: YES
✅ Verified Rating

Pros: We love the app, makes it easy for customers and us to schedule vehicles and pick-ups. Great system.

Cons: None.

Helps me so much with my customers!
Reviewed by Service Associate September 5th
Recommended: YES
✅ Verified Rating

Pros: RedCap solves a lot of time constraints for me, they manage the customer so people get picked up and delivered in a timely manner. Customers never complain about this.

Cons: None.

RedCap is exceptional!
Reviewed by Service Manager September 5th
Recommended: YES
✅ Verified Rating

Pros: The customers love this service, it makes all our lives easier in service. The occasional stuck in traffic concern is unusual and we make provisions for that. I would highly recommend this service.

Cons:

Love the dashboard for tracking.
Reviewed by Service Associate August 23rd
Recommended: YES
✅ Verified Rating

Pros: This is a great thing for us. A few glitches but generally works well. Customers like it.

Cons:


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