Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
Service plans are a leader in retention of customers after their vehicle purchase, effectively tying customers in for the lifetime of their warranty on the general servicing of the vehicle. We are now in an age where we pay for most things on a monthly basis where-by we can refine our budgets rather than leaving it to the unknown shocks seasonally or the prolonging due to fear of affordability resulting in a large fees when something major breaks due to lack of care.
Remoto is a OBD II dongle which offers 4G Wifi as well as many other customer friendly features. Raw data is received from the cars computer (1996-on) and is stored with Microsoft Azure cloud for a quality secured platform. A dealership can apply to access this information through a web portal to send push notifications to their customers when errors are reported. For example, most errors the customer is unable to see unless they bring the vehicle for a diagnostics test.
iVhc is leader in electronic multi point checks, with more than 700 rooftops using this service. iVhc has excelled in the European market. It comprises of two unique interfaces one of which is in tablet app form used by the Technician to carry out a full check, which usually lasts no longer than 13 mins, on average (complimentary). From here the tech sends the data through electronically to the Service Advisors desktop to be priced for parts and Labour (integrated with DMS).
This is a generic Mobile dealership app which is downloaded as white label through the app stores. It allows the dealership an opportunity to simplify its online presence by offering their customers access to inventory, news feeds from social media, emergency recovery as well as inbox to receive car specific data from your dealership. Even set up social media profile. This app can be merged with Remoto to make 1 application.