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Jared Hamilton
From: Jared Hamilton
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Bart Wilson

Bart Wilson Director of Operations, Media

Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

My apologies. I know my posts are Sales 101. You probably aren’t going to receive that gem of knowledge that will transform you or your staff into Super Salespeople. For that I am sorry. It’s just that I have realized that no magic potion is out there. Instead we need to be reminded of the basics. Little things add up to big things. I also want to apologize to Detroit Lions fans, but when you’re team goes 0-16 you deserve it. What separates the Lions from the Super Bowl Champion Steelers? Some would say talent but I disagree. I believe both teams have elite talent. Also, because of the salary cap both teams also have the same funds to spend. Why did one team lose every game and another win the title? What does this have to do with selling cars? I believe it comes down to three things: Process, Support, and Professionalism. Process – The Steelers have a great system. They know what players fit that system and draft accordingly. That is why they can plug new talent in and not skip a beat. Does your dealership have a great system? If it is in place are you following that process? Support (or Teamwork) – Do you work to make those around you better? Are the new salespeople welcomed or ostracized? Managers, are you taking turns? When I was at my best and selling the most cars I had Service Advisors, Finance Managers, Sales Managers, and other Salespeople taking turns for me. Imagine what that communicates to a guest? Professionalism – I almost titled this Work Ethic, but I think there is more to it than that. I think that it’s what you do when you don’t have a guest that matters. I also think this is a skill you need to learn. Take the time to become a professional. I have listed three keys to success, but I am sure there are many more. What have I missed?

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