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Jared Hamilton
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Bart Wilson

Bart Wilson Director of Operations, Media

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45 vendor products receive awards for the best in overall dealer satisfaction on Vendor Ratings

San Francisco, CA – January 30, 2019 –DrivingSales  presented Dealer Satisfaction Awards at a special event in conjunction with the 2019 National Automobile Dealers Association (NADA) Convention & Expo. Awards were presented to the “Highest Rated” and “Top Rated” products.  The results were determined by the thousands of auto dealers who are part of the community.

The winners were as follows:

Chat Products and Services:

Highest Rated: CarNow MessageNow

Top Rated: Gubagoo ChatSmart

Top Rated: Dealer Car Search Website Texting


CRM – Fixed Ops:


Top Rated: Solera | AutoPoint Multipoint

Top Rated: Xtime Spectrum


CRM – Sales Department

Highest Rated: ELEAD1ONE CRM

Top Rated: DealerSocket CRM

Top Rated: VinSolutions Connect CRM



Highest Rated: ELEAD1ONE Desking

Top Rated: VinSolutions Connect Desking

Top Rated: ProMax Desking


Digital Retailing:

Highest Rated: CarNow BuyNow

Top Rated: Drive Motors Online Checkout

Top Rated: Dealer Inspire Online Shopper



Highest Rated: Reynolds and Reynolds POWER DMS

Top Rated: Auto/Mate AMPS

Top Rated: Dealertrack DMS


Inventory Merchandising:

Highest Rated: ELEAD1ONE Inventory

Top Rated: vAuto Conquest

Top Rated: VinSolutions Connect Inventory Management


Lead Management:

Highest Rated: ELEAD1ONE ILM

Top Rated: Dealer Car Search Integrated Lead Management

Top Rated: LeadMachine


Marketing Solutions


Top Rated: AutoLoop Essentials

Top Rated: Edmunds Ad Solutions


New Car Leads:

Highest Rated: CarGurus New Car Leads

Top Rated: TrueCar New Car Leads

Top Rated: NewLeadsPlus


Owner Marketing:

Highest Rated: ELEAD1ONE GoldDigger

Top Rated: AutoAlert

Top Rated: automotiveMastermind



Highest Rated: DealerLeads Digital Marketing

Top Rated: Dealer eProcess CAROi

Top Rated: DealerOn Digital Advertising Suite



Highest Rated: SEO

Top Rated: DealerOn Elite SEO

Top Rated: Customer Scout SEO


Used Car Advertising:

Highest Rated: CarGurus Used Car Leads

Top Rated: Carfax Used Car Leads

Top Rated: TrueCar Used Car Leads



Highest Rated: Dealer Car Search Responsive Websites

Top Rated: Websites

Top Rated: Dealer Inspire Websites

“We congratulate this year’s winners on receiving the awards.  The Dealer Satisfaction Award is an accolade we consider to be one of our industry’s most important because it comes directly from dealers,” said DrivingSales CEO and Founder Jared Hamilton. We feel especially proud that DrivingSales Vendor Ratings continues to help dealers make smart and informed decisions through thousands of peer reviews that lead them to outstanding service providers. The recipients are recognized as the best-of-the-best by the people to whom their services count the most: the dealer community.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at Vendor Ratings. Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products/solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online at Award winners are showcased in the Q1 2019 issue of the DrivingSales Buyer’s Guide which, in addition to being distributed at the 2019 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships.

About DrivingSales

DrivingSales is a professional network serving the auto industry with dealer-driven news and information, online training, and performance data, all to enable dealers to make critical business decisions at their dealerships.  DrivingSales’ mission is to connect progressive dealership professionals to the people and information they need to maximize their success.  Founded by a third-generation car dealer, and opened up to the industry in 2008, today DrivingSales has registered users in over 50% of new car dealerships in the US and is active in several other countries around the globe.  To learn more about the DrivingSales community, training or performance analytics visit


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