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Jared Hamilton
From: Jared Hamilton
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Bart Wilson

Bart Wilson Director of Operations, Media

Exclusive Blog Posts

Partnering with UpdatePromise to elevate customer experience for automotive dealerships

Partnering with UpdatePromise to elevate customer experience for automotive dealerships

Auto dealerships are on the cusp of transforming customer experiences. We’re geared toward helping these businesses move forward. That’s why we…

Traver Connect Announces a Strategic Partnership with Update Promise

Traver Connect Announces a Strategic Partnership with Update Promise

Richardson, TX – Feb 14, 2020   Traver Connect, an industry-leading provider of customer experience Service BDC solutions announced that i…

Who can give pricing?

Who can give pricing?

Are sales managers the only ones who should be able to desk deals and provide pricing?  Being a dealership with multiple brands, this becomes an is…

Improving Service CX – Addressing ‘Longer than Expected’ Wait Times

Improving Service CX – Addressing ‘Longer than Expected’ Wait Times

The customer experience in the service department is perhaps the most crucial place. Customers are coming in to pay an invoice for something that&rsquo…

The Needed Piece of the Retention Puzzle

The Needed Piece of the Retention Puzzle

    There is no hack for a generation. Every employee is different and it is your job as the manager to find out what matters to ea…

The "Big Five" Needs Analysis Questions

 

Needs analysis questions are a key part of the sales process. What are the questions that make up a successful needs analysis so you can set up your deal properly? Jason reviews the "Big Five" questions that you need to answer.

Leeann Miller

Very sound points! Super helpful

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