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Better Car People

Better Car People

BCP for Service

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About the Product

BCP for Service is an entirely new approach to optimizing OnStar service notifications. Better Car People developed a way for customers to book an OnStar appointment without ever having to fill out a single form. It simplifies the service appointment process for the dealership and the vehicle owner by providing available service appointment times whenever an OnStar notification is sent. Dealerships are able to provide car owners with information concerning other service opportunities and car...

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Last edited by Nobody on Jun 12, 2017

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Product Summary

Star Rating Distribution:
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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

They do CSI scoring for GM. They are the best.
Reviewed by an Internet Director August 10th
Recommended: YES
✅ Verified Rating

Pros: They handle the phone calls and send them to us. Easy and effective.

Cons:

I have to do very little
Reviewed by Fixed Ops Director February 26th
Recommended: YES
✅ Verified Rating

Pros: It really does everything for us

Cons:

Dealer Rating
Reviewed by a Fixed Ops Director Mar 27, 2015
Recommended: YES
✅ Verified Rating

Pros: Best thing since sliced bread, good bye OnStar.

Cons: Something that could be improved is...

Dealer Rating
Reviewed by a BDC Manager Feb 20, 2015
Recommended: YES
✅ Verified Rating

Pros: Better Car People Always respond quickly, very happy to help with any questions you may have, great company to work with.

Cons:

Dealer Rating
Reviewed by an Owner Dec 16, 2014
Recommended: YES
✅ Verified Rating

Pros: Love the level of service we get from our rep Tegan. And the better appointments product for OnStar is Awesome! Such a value to our service teams.

Cons: Their staff for the most part try to mirror how my team would respond to leads, but sometimes the response seems cookie cutter if there is no vehicle selected.


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