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Big Tom LaPointe

Big Tom LaPointe Digital Marketing Consultant

Exclusive Blog Posts

5 Avoidable Ways that Car Dealerships Can Reduce Staff or Customer Injuries and Liability

5 Avoidable Ways that Car Dealerships Can Reduce Staff or Customer Injuries and Liability

The National Automotive Dealer Association (NADA) data for 2016, revealed that there are 16,708 franchised dealerships in the United States, who sold a rec…

Tips on Finding and Hiring Salesmen Who Have Experience

Tips on Finding and Hiring Salesmen Who Have Experience

Your dealership can't thrive without an experienced sales force. The trickiest part of this equation is finding "rock star" salespeople to he…

New Site Links from Google in Mobile Search

New Site Links from Google in Mobile Search

In thinking of a mobile first world, Google has rolled out new site links to the search results on mobile search.  Historically, Google would award…

What Your Dealership Should Look for in Insurance Coverage

What Your Dealership Should Look for in Insurance Coverage

When a person decides to start a car dealership, insurance needs to be part of their planning. It is a requirement for a dealership to have vehicle insuran…

The Power Of A Physical Location In A Digital World

The Power Of A Physical Location In A Digital World

Everything is moving to digital, does that mean that your location isn’t valuable? New research shows that your physical location could be your most …

Beat the "Holiday Sales Hangover" - 3 Tips

Avoid the Holiday Sales HangoverFor many dealers, business falls off after the first of the year as shoppers are essentially in a ‘holiday hangover’. Businesses and many buyers had to make vehicle purchases before the end of the year for tax reasons, and others have overspent or filled up credit cards. In any case, there are fewer people on the lot or shopping on dealership websites.

Here are three things a dealership can do to generate additional sales opportunities during this sales slump:

  1. HIT THE PHONES – Now is the perfect time to wish sold and unsold customers a Happy New Year and perhaps invite them for a winter or cold weather inspection
  2. SHARPEN PROCESSES – Strengthen your sales team with training that helps them make the most of your processes and convert more visits to sales
  3. ADD / UPGRADE  LIVE CHAT – Now is the worst time to ignore the potential of having a top-rated live chat option on your website, that can greet every shopper and initiate the sales process while they are still on your website

While there may be less showroom traffic during January, that doesn’t mean car dealers have to lay down and suffer through it. A few proactive measures can help boost sales.

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Tom has an MBA in Marketing and is an automotive writer and author with more than 15 years experience in virtually every aspect of the retail auto industry. He began working with the internet building websites at Johns Hopkins University in the 90's, and has been a performance leader in nearly every dealer role, from sales and service, to web development and viral marketing.

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