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Bill Craig

Bill Craig Director

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Name: Bill Craig
Title: Director
Company: The Mercadien Group
Phone: Private
Location: Private , Private
Summary:
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Blog Posts

Why Sales Needs a Dedicated Service Technician

by Jason Unrau 14 hours ago

Why Sales Needs a Dedicated Service Technician

by Jason Unrau 14 hours ago
The average time it takes to recondition a used car is 10 days. A vehicle depreciates approximately $10 per day. I’ve personally seen the process…
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What is the 'Right' BDC Solution?

by ProMax Software Yesterday

What is the 'Right' BDC Solution?

by ProMax Software Yesterday
Ask 10 different dealers for their opinion on automotive business development centers and you will likely get 10 different answers. We’ve seen it all…
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Servisell's interview with Jim Ziegler

by Paige Donnelly Yesterday

Servisell's interview with Jim Ziegler

by Paige Donnelly Yesterday
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Training Needs Follow Up [VIDEO]

by Mike TheCarGuy Correra Yesterday

Training Needs Follow Up [VIDEO]

by Mike TheCarGuy Correra Yesterday
Mike Correra explains why investing in training can backfire if there is no follow-up in this video blog.  …
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Dealer Websites Fail to Meet Customer Expectations

by Doug Van Sach Yesterday

Dealer Websites Fail to Meet Customer Expectations

by Doug Van Sach Yesterday
A recent Affinitiv survey of 1,000 automotive consumers reveals that dealerships are falling short when it comes to delivering personalized, online shoppin…
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