BPMonline CRM is the cutting-edge cloud CRM software integrated with BPM (business process management) tools, which allows to design and execute automated processes that are best suited for the business. The beauty of a process-based CRM solution is that you can constantly introduce and automate new processes to gauge efficiencies. By examining and identifying certain steps that work well for the company’s best salesperson, you can replicate and apply universally these same processes across the business. With BPMonline CRM you have the ability to change processes on-the-fly. The application is easily customizable and does not require extensive coding. Its built-in process designer enables users to modify the application without programming. The system has a user-friendly interface. Moreover, end-users can work with their CRM in the familiar MS Outlook environment using the BPMonline Outlook Connector. A comprehensive integrated platform allows sharing data with Google Apps, QuickBooks