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Jared Hamilton
From: Jared Hamilton
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Brandin Wilkinson

Brandin Wilkinson Owner

Exclusive Blog Posts

Improving Service CX: Dealing with Additional Services

Improving Service CX: Dealing with Additional Services

In our month-long series on improving the customer experience in the service department, we now look at the second-most common issue identified by cust…

MDP 033 | NADA: National Automobile Dealers Association

MDP 033 | NADA: National Automobile Dealers Association

#nada #nadashow #nada2020 #corksoakers Join David & David talking about The National Automobile Dealers Association, The NADA Show 2020 plus The Cat…

MDP 034 | Facebook - Automotive Playbook for Dealers

MDP 034 | Facebook - Automotive Playbook for Dealers

Join David & David talking about the Road Trip to Las Vegas for NADA2020 and Facebook's Automotive Playbook for Dealers. Plus, Laughing Man Cof…

How to Improve the Sales to Service Handoff

How to Improve the Sales to Service Handoff

With fixed ops departments shouldering more of the profitability burden in dealerships, the ability to retain customers is more important than ever. Yet, n…

WEBINAR RECORDING - How to Build a Winning Employee Acquisition Strategy

WEBINAR RECORDING - How to Build a Winning Employee Acquisition Strategy

  If there is a constant in dealerships today, it is that they need to acquire and retain high-quality employees. In this webinar, we will p…

Leveraging the Mental Game

I'm working on my metaphors so bear with me on this one...

The Boston Bruins are tied for 1st in the NHL standings right now with the highest goal differential. Brandon Carlo in particular is having a career year thus far. No doubt they have a roster full of skilled players, but the difference between them and the likes of Toronto Maple Leafs, Tampa Bay Lighting, or San Jose Sharks for example is that they are getting the most out of EVERY player.

Think of your dealership as the Toronto Maple Leafs, and your competition as the Boston Bruins. You both have skilled rosters, you both train, practice and invest in your team. The difference is that they're taking their teams game to another level and getting the most out of everyone.

How? It could be by practicing more, running through more plays, working on skating/passing/shooting, or any other skills and strategies. But it's more about staying in the right frame of mind just like the Boston Bruins.

We still often overlook the value in the mental game. Those who understand it leverage it and see sustained success follow...

You got this!

Brandin

Gafa Temirov

One of the biggest culprits in the automotive business for sure. It is crazy to see how many people are affected on the front lines, people whose only income depends on their performance. 

Chris K Leslie

Support and encouragement is what makes a team better. Accountability breeds success. 

Chris K Leslie

Support and encouragement is what makes a team better. Accountability breeds success. 

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