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From: Jared Hamilton
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Bryan Armstrong

Bryan Armstrong e-Commerce Director

Exclusive Blog Posts

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Tips for Leaving a Voicemail

Tips for Leaving a Voicemail

The Voicemail So you receive an internet lead and you call and they don't answer...now what? We leave a message right? Let's say the customer in…

How to Maintain your Car (Maintenance that every Car Needs)

How to Maintain your Car (Maintenance that every Car Needs)

People will purchase a car with much significance. But, car maintaining schedule is fixed by very few. There are many parts in a car. So, regular maintenan…

Keeping the In-Person Touch While Selling Cars in the Digital Age

Keeping the In-Person Touch While Selling Cars in the Digital Age

  For better or worse, the internet has become an indispensable appendage in our every day lives. Many of us would rather spend every minute glued …

3rd Party Listings-Friend or Foe?

Big Pimpin-is it happening to you?

I met with a dealer client the other day that was in a very enviable position, which is they are a brand new point. Even better, they had taken over a well established dealership with over an 80,000 customer base in a good location with a beautiful facility. New names, fresh start, almost like being able to go back to one’s youth yet retain all your accumulated knowledge.

So what is the downside? In meeting with the new e-commerce director, he showed me his marketing plan which consisted of subscribing to various 3rd party sites to post inventory and obtain leads for which he would pay approx $20k a month. Now I ask you, would you allow someone else to steal your identity and pay for the privilege? How about I take all that makes you unique in your marketplace (your inventory) and make sure that if anyone looks for your product they are sure to see all your competition and have plenty of distractions to divert them from doing business with you? Best of all I’m going to ask you to pay me for this privilege.

Congratulations, you have now entered willingly into the world’s oldest profession and since you’ve relinquished control over your own identity, in order to protect it I and can charge you more and more down the road.

Look at your marketing mix. Are you being “Pimped”?

That instant gratification you experience by signing away your rights is sure to cost you more in the long term as you strive to obtain and keep control over your page one results. Building an on-line identity can pay huge dividends if done right but beware of the “plug-in” solutions. They can enslave you for life and be even more expensive to remedy long term!

 

Bryan Armstrong

bryanthecarguy@gmail.com

http://www.linkedin.com/in/bryanarmstrong

435-862-1966 cell

 

 

Liz Kelly
I agree to an extent with you Bryan. We just cancelled Autotrader and why am I the only one not appalled by this? I can do so much more with that money than what I can get with Autotrader! Thanks for the article.
Bryan Armstrong
Thanks Liz! Appreciate the feedback, though I know I am not going to elicit affection from some for this post! :)
Jeff Ward
Well put Bryan. Too often dealers get sucked in to doing things (spending money) just because they see others doing it. More reactive, defensive than offensive, proactive investment. There are really good, protective, targeted and ROI producing ways to invest marketing dollars and measure returns. Be astute - don't dilute! Make investment dollars work smarter and faster! Thanks for your insight!
Bryan Armstrong
Thanks for the feedback Jeff. You are right on target. I have used your product, CallSource,to track everything for years. Thanks for being a great partner.

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