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Jared Hamilton
From: Jared Hamilton
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Bryant Gibby

Bryant Gibby Used car manager

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Marketing new and used inventory

     We are currently with Dealer Specialties. They are the company we use that takes all the photos of our new and used cars. They also have an inventory management system to help us track which vehicles are advertised correctly with photos, trim, equipment and comments. We have been satisfied with the quality of our representative's work but have become increasingly unsatisfied with Dealer Specialties' management tool. There always seems to be problems with their website and they always have excuses as to why I have cars that have been on the lot for several weeks and still don't have any photos. Needless to say, we are getting very frustrated and are looking to make a change.

 

     I have been approached by Platinum Dealer Services and Dealer Net Solutions in the last few months and am starting to look into both of those companies as a potential replacement. Both seem like really good companies so far, but I don't know a ton about them. Platinum uses Alltech (or something like that) for the back end tool and Dealer Net uses Aeros. I'm betting both back end tools are better than what we are currently using, but I'm not sure which will be the best route. I have also heard that Vauto offers a back end tool to existing members. Again, I'm not sure how good that system will be.

 

     I just thought I would throw this post out there to see if any of you guys use any of the 3 companies that I am looking into. Let me know all pros & cons if at all possible. We need to make a change sooner rather than later and your input would help make me decision a lot easier. Thanks

Bryan Armstrong
Bryant, I'm on Platinum. Give me a call or shoot me an e-mail bryanthecarguy(at)gmail
Marlena Smith
Bryant, I just sent you an email..please call me or email me and I can provide you with another affordable, effective alternative. 916-420-9923 - Cell Thanks, Marlena Smith marlena@ampyourmarketing.com
Stephen Brown
Did the switch from DS to vAuto back in Febuary. As for the websites, night and day. I loathed the DS site and love the data, interface and support I get from vAuto. It can syndicate new cars, but doesn't provide the insight with pricing the way it does with used cars, and I lost all the option codes (forcing me to comment my new cars). Big warning is that they are fundamentally different in that you have to take your own pictures with vAuto (or pay another vendor). There was a learning curve (about 3 weeks for me to master) and then the duties bounced around for several months. Finally got a college kid in full time to take pictures, write custom comments and print window stickers which is a full time job. Overall much improved, but it did take a significant effort on my part to get there. Retrospectively, I would have hired someone right off the bat, and convinced my DS rep to help me train him.
Jim Bell
I don't use any of the 3rd party listing companies. We do all of our photos in house with a part time photographer. He will upload, or if we would get behind, he just shoots and I upload. It is a lot cheaper way to stay on top of your photos. You also aren't having to worry about the vendor only coming in once or twice a week to shoot and upload.
Keith Shetterly
Jim, take a look at cDemo (http://mobile.cedemo.com/?lang=en). Canadian company, and I just met them a little over a week ago, and the iPhone app they have that walks you through the pics, scans the VIN, uploads, etc. from the phone is pretty bad ass. I'm looking more into it myself, so can't recommend it until I use it--but I recommend you look at it if you're doing your own pics at your dealership. Thanks!

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