Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Bryant Gibby

Bryant Gibby Used car manager

Exclusive Blog Posts

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Tips for Leaving a Voicemail

Tips for Leaving a Voicemail

The Voicemail So you receive an internet lead and you call and they don't answer...now what? We leave a message right? Let's say the customer in…

How to Maintain your Car (Maintenance that every Car Needs)

How to Maintain your Car (Maintenance that every Car Needs)

People will purchase a car with much significance. But, car maintaining schedule is fixed by very few. There are many parts in a car. So, regular maintenan…

Keeping the In-Person Touch While Selling Cars in the Digital Age

Keeping the In-Person Touch While Selling Cars in the Digital Age

  For better or worse, the internet has become an indispensable appendage in our every day lives. Many of us would rather spend every minute glued …

On site lendor for a sale?

We are getting ready to do a used car event next month. We have partnered up with a dealerhsip next door to us and put quite a bit of money to promote the event. One of the things that is really important to both dealerships is having the lender that we had partnered with on site to buy deals. Due to staffing issues and other disagreements, they couldn't staff the event for us and ultimately backed out. Upon meeting with other lenders to replace them, most banks don't have the staff and don't see the value of having buyers on site for the event.

Maybe we are old school or something, but I really feel like having a buyer there makes a difference to us and the guest. Does anybody else agree? Are we being unreasonable to ask for a buyer to be on site and look at our deals? Also, I was wondering if there are dealerships that have faced a simalar dilemna and if they found a good solution. Let me know your thoughts....

Eric Miltsch
Bryant - question for you, why do you feel it's necessary to have the buyer on site for the event? Is it a quality concern? Or a limitation of your technology during the event?
Ron Henson
My thoughts: In today's digital age I don't think it is necessary to have the lender on site. Customers feel much less threatened. Go digital!
Bill Simmons
The last time we had an event like you are describing, the lenders provided us a dedicated loan officer assigned to our store for the weekend. They were not at the dealership but we had a direct dial number to their extension to rehash deals. If you can get that done, it's almost as good as having them at the store.

 Unlock all of the community & features  Join Now