Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Bryant Gibby

Bryant Gibby Used car manager

Exclusive Blog Posts

Why Security Is More Important than You Think for Your Business

Why Security Is More Important than You Think for Your Business

Having a business means that you’re likely going to have to keep security in mind. Whether you are looking to increase customer trust or you want to …

Interview with Scott Pechstein: What's Up With "Digital Retail"?

Interview with Scott Pechstein: What's Up With "Digital Retail"?

Scott Pechstein, Vice President of Sales at Autobytel, Inc., talks about the buzzword of the moment: "digital retail." …

What's Keeping Your Company's Directors Up at Night?

What's Keeping Your Company's Directors Up at Night?

Although we typically define executives by their ambitions, their anxieties can be equally telling. If you’re losing sleep over handling cyber se…

Top Reasons It's Time to Breakup With Your Vendor

Top Reasons It's Time to Breakup With Your Vendor

Vendor relationships are business, and while that is not to say that relationships develop with the people you work with - at the end of the day, it is abo…

The Perennial Sales Starter Kit

The Perennial Sales Starter Kit

Outside of having some online training that I could do on my own time, a 2-Day Sales Training Course, shadowing the top Sales Consultant (at my initiative)…

Sales service fee

Our dealer principle recently attended a NADA 20 group meeting. One of the dealers in his 20 group has been doing a sales service fee for the last 8 years. If you're unfamiliar with what that fee is (because I was), it is a fee that is charged to all customers that purchase a vehicle that covers the commission paid to the salesperson. Conceptually, it is the same as a realestate agent charging a commission that is paid for the transaction. The guy that does it has lots of word tracks that his store uses. He claims that it goes really well and almost none of his customers question or complain about the fee.

That being said, I'm curious if there are othere dealers out there doing a similar fee? If so, how is it presented to the customer? How much is the fee and is there any negotiation with it? Let me know if you are charging this fee at your dealership. Any feedback would be great!f5ff468e41aa33ef492b096d0e079308.JPG?t=1

 Unlock all of the community & features  Join Now