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CallRevu

CallRevu

CallRevu

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Star Rating Distribution:
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3
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0
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About the Product

Knowing you have always fixed what you measured, CallRevu serves to give you a vision you have never had before...your Caller's Journey in your dealership. CallRevu tracks, monitors, and summarizes all calls going into your dealership. Dealers are able to save deals on a daily basis when they receive mobile alerts: a customer is mishandled on the phone and Dealers are immediately notified so they can rectify the situation before it's too late.

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Last edited by Blair King on Apr 12, 2019

Product Summary

Star Rating Distribution:
20
3
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great Product
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Its a very user friendly application. Customer service has always been great.

Cons: Not at this time.

Useful and valuable
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: They are customer oriented and very quick to respond. The product is useful and valuable. Processes are spot on.

Cons: Always wishing for lower prices from any vendor.

great second set of eyes
Reviewed by BDC Manager March 2nd
Recommended: YES
✅ Verified Rating

Pros: They keep tracl of the phone calls. I am only one person and I can't go over everything. They are a second set of eyes.

Cons:

They do what we need!
Reviewed by BDC Manager March 2nd
Recommended: YES
✅ Verified Rating

Pros: They do exactly what we need them to do. We have never had a huge issue with them. We get updated reports monthly.

Cons: the transcripts aren't perfect, but if we need one fixed they quickly address it.

Greg is great. Responsive.
Reviewed by Group Executive February 24th
Recommended: YES
✅ Verified Rating

Pros: They are responsive and we get a lot of information from the alerts. Our customer service rep is Greg and he is great and responsive.

Cons: There are restrictions you have to work around. Sometimes when we get calls that come in they are transcribed differently and they will be wrong.

Great support
Reviewed by Other February 24th
Recommended: YES
✅ Verified Rating

Pros: Support is great. Easy to learn. We record the sales phone calls and they come through well.

Cons: Sometimes the transcripts that come through aren't 100% accurate.

Does the job
Reviewed by a General Manager February 22nd
Recommended: YES
✅ Verified Rating

Pros: we use their service regularly at the store. It seems to do the job.

Cons:

Love the recordings
Reviewed by Service Manager February 16th
Recommended: YES
✅ Verified Rating

Pros: We love the recordings they provide. Timely feedback I use to coach improvement is appreciated.

Cons: No. All good.

Thorough and fits the program
Reviewed by Service Manager February 15th
Recommended: YES
✅ Verified Rating

Pros: very thorough and fits the program we run over here. Transcripts come in clear. We can call people back if we need. Can't complain.

Cons:

love the transcripts and notifications
Reviewed by General Sales Manager February 15th
Recommended: YES
✅ Verified Rating

Pros: I really like the tool. I enjoy the transcripts, alerts, and notifications. Its a great product. We haven't even had to use customer service a lot because it runs well.

Cons:


Contact Info

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