Car Calls handles customer service follow up calls for Car Dealerships with the goal of quickly getting the feedback Service and Sales Managers need from their customers. CSI scores improve by the 'heads up' Car Calls provides - before customers receive the manufacturer's survey. Car Calls callers will also verify or solicit emails and emphasize the importance of returning the survey. Car Calls phone is 413-441-6274 and their website is www.carcalls.net