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CarChat24

CarChat24 - 24/7 Fully Managed Concierge Chat, SMS, & Facebook Messenger Platform

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About the Product

We provide 24/7 Text Support, Facebook Messenger & Website Live Chat Software for new and used car dealership websites. Our Motto since 2007 is "Helping Dealers Sell More Cars!" - We accomplish this by converting 40-60% on average more sales leads from your website with 10 years of proven automotive retail experience trained scripting. Do not let just anyone talk to your customers. Our well trained friendly staff, using our state-of-the-art live chat software and our proven proactive chat process, creates a positive experience for dealership website visitors. Our mission is to empower car dealers with cutting edge live chat technology, and provide the professional staff and superior processes needed to obtain the best possible results. The biggest compliment we can get is helping your ROI shine on your source report.

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Product Summary

Star Rating Distribution:
9
7
3
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

This is the best format we have had for this.
Reviewed by Parts Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Handled very professionally and with expertise. Customers are comfortable using this and we get some excellent leads.

Cons:

Pretty great for every department, easy to track.
Reviewed by a Dealer Professional June 17th
Recommended: YES
✅ Verified Rating

Pros: Makes it so we don't miss anything, a phone call or contact. Very professionally done.

Cons:

Very professionally handled and good leads.
Reviewed by Sales Manager May 15th
Recommended: YES
✅ Verified Rating

Pros: They are on top of it, handle everything on a high professional level. The leads are great.

Cons:

We use 2 different chat and text to stay in touch with our customers.
Reviewed by an Owner April 30th
Recommended: YES
✅ Verified Rating

Pros: Facebook Messenger has a live person in real time to answer, very professional, very easy to use.

Cons:

User friendly and professional.
Reviewed by Parts Manager April 25th
Recommended: YES
✅ Verified Rating

Pros: Having this communication available at half of our dealership is very necessary. The more ways customers can access us, the better.

Cons:

Great Chat. I've used them all
Reviewed by a Marketing Director Dec 13, 2018
Recommended: YES
✅ Verified Rating

Pros: I have used every chat tool offered (or it seems that way) and carchat24 is my choice for chat. I even switched to another provider that I thought would be good for us in the middle of the year. It wasn't and I went back to carchat24. Easy to deal with, good people. If you're looking for a chat provider. I would recommend these guys!

Cons: none

They set us up and forgot us.
Reviewed by a Marketing Director Dec 5, 2018
Recommended: YES
✅ Verified Rating

Pros: We like the tool. But the Facebook Marketplace isn't what we thought it would be.

Cons:

Great Service
Reviewed by an Internet Director Nov 30, 2018
Recommended: YES
✅ Verified Rating

Pros: Great service, rep always available when needed

Cons: no cons

They manage all our chats and we get great information.
Reviewed by an Internet Salesperson Nov 20, 2018
Recommended: YES
✅ Verified Rating

Pros: I like that I can get on the call and talk to the customer. So easy.

Cons:

My job is to work with CarChat24. I love it.
Reviewed by a BDC Manager Nov 20, 2018
Recommended: YES
✅ Verified Rating

Pros: They know what to say and when.

Cons:


Contact Info

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explore Not Available
Do you work for CarChat24? Claim your company page now!

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