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CarChat24

CarChat24 - 24/7 Fully Managed Concierge Chat, SMS, & Facebook Messenger Platform

 Rate Product
Star Rating Distribution:
47
10
3
1
1
Rating by Job Title:

Contact Info

Do you work for CarChat24? Claim your company page now!

About the Product

We provide 24/7 Text Support, Facebook Messenger & Website Live Chat Software for new and used car dealership websites. Our Motto since 2007 is "Helping Dealers Sell More Cars!" - We accomplish this by converting 40-60% on average more sales leads from your website with 10 years of proven automotive retail experience trained scripting. Do not let just anyone talk to your customers. Our well trained friendly staff, using our state-of-the-art live chat software and our proven proactive chat process, creates a positive experience for dealership website visitors. Our mission is to empower car dealers with cutting edge live chat technology, and provide the professional staff and superior processes needed to obtain the best possible results. The biggest compliment we can get is helping your ROI shine on your source report.

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Last edited by Michael Chaparro on Dec 26, 2017

Product Summary

Star Rating Distribution:
47
10
3
1
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Good lead provider
Reviewed by Internet Director April 4th
Recommended: YES
✅ Verified Rating

Pros: We like them for the leads they give us

Cons:

OK but not the lead volume we expected.
Reviewed by a Salesperson April 3rd
Recommended: YES
✅ Verified Rating

Pros: They are good at taking the calls but info received is sketchy.

Cons:

We recently switched from Gubagoo and it was a huge upgrade.
Reviewed by a Dealer Professional April 2nd
Recommended: YES
✅ Verified Rating

Pros: Less expensive and we are having much better results.

Cons:

Our closing rates are VERY high
Reviewed by Owner March 21st
Recommended: YES
✅ Verified Rating

Pros: They close sooo high fully automated, they use AI and our customers don't know they're talking with a robot. It's great.

Cons:

Michael Chaparro

Thank you for the 5 star review! haha we do not employee AI or Robots although some of our team members dress up as them and do the shuffle!

Michael Chaparro

#DOtheROBOT

They are great at handling consumers.
Reviewed by a Salesperson March 5th
Recommended: YES
✅ Verified Rating

Pros: Does a great job of gathering info and passing on the information.

Cons:

Good sales team who handles our customers well.
Reviewed by a Marketing Director March 2nd
Recommended: YES
✅ Verified Rating

Pros: Very happy with the results. Our sales team gets great leads.

Cons:

many leads and they are pleasant.
Reviewed by a BDC Manager March 1st
Recommended: YES
✅ Verified Rating

Pros: Customers respond well to this chat.

Cons:

A very good product
Reviewed by an Internet Director February 27th
Recommended: YES
✅ Verified Rating

Pros: It captures customer information without fail.

Cons:

We never miss any interested customer.
Reviewed by a Marketing Director February 2nd
Recommended: YES
✅ Verified Rating

Pros: They do a great job for us! Gives us time to sell cars!

Cons:

Michael Chaparro

Thank you for the kind review!

Many leads come to us through this Tool.
Reviewed by an Internet Salesperson January 29th
Recommended: YES
✅ Verified Rating

Pros: They get us great information!

Cons:

Michael Chaparro

Thank you for the opportunity to serve you!


Contact Info

Do you work for CarChat24? Claim your company page now!

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