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Car Wars

Car Wars

Inbound Call Tracking

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Star Rating Distribution:
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2
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1
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About the Product

Inbound Call tracking knows that phone calls are a crucial part of a sale. Easy to read graphs and charts provide you with the data you need anytime, anywhere.

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Last edited by Bart Wilson on Oct 13, 2016

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Product Summary

Star Rating Distribution:
8
2
0
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Good support and tracking has a great paper trail.
Reviewed by a General Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Works well with Elead1 and Auto/Mate. Together they make the perfect team to run a Dealership.

Cons:

Inexpensive and tracking is thorough.
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Easy to manage. Highly recommend this tool.

Cons: Never a glitch or a problem.

Not a big fan.
Reviewed by Salesperson February 21st
Recommended: YES
✅ Verified Rating

Pros: Great application, they just need to be better about fixing the bugs.

Cons: Not user friendly and half the time it doesn't work. We access it through Elead ad there are always errors. I will get a text saying I have a notification, but can't access it on my desktop so I feel like I am missing out on deals. They say that they will fix the errors and never get to it.

Haven't had very long but what an improvement!!
Reviewed by a General Manager February 5th
Recommended: YES
✅ Verified Rating

Pros: We never miss info and this is a great tool to gather the info!!

Cons:

Easy and inexpensive!
Reviewed by an Internet Director January 25th
Recommended: YES
✅ Verified Rating

Pros: Tracking records is a great asset! Inexpensive too!

Cons:

gives us the information we need from the caller.
Reviewed by a Dealer Professional Oct 10, 2017
Recommended: YES
✅ Verified Rating

Pros: friendly with Elead1 gives a great paper trail!

Cons:

Great way to track my calls and my progress with asking for appointments.
Reviewed by a Salesperson Sep 16, 2017
Recommended: YES
✅ Verified Rating

Pros: Can listen to my phone calls over again to look for ways to improve my appointment setting.

Cons: does not update right away

You Receive More Calls than You Think!
Reviewed by a Dealer Professional Jul 9, 2017
Recommended: YES
✅ Verified Rating

Pros: -Easy to setup/provision new lines. This is especially handy when it comes to tracking ROI from email campaigns. Even provisioning numbers for the sales consultants. -Very responsive with your concerns regarding "review" quality -Customize reporting subscriptions -Easily identify who handled the call

Cons: -I do wish that with our CRM integration that if you have reviewed the call in the CRM that it would count has having been "reviewed" -Offer the ability to have "off" hours so if you receive a call after-hours you'd a) know how many calls you receive after hours b) it would not count against your overall "answer rate."

Love it!
Reviewed by an Internet Director May 1, 2017
Recommended: YES
✅ Verified Rating

Pros: This is the only tool that a dealership can use to ACTUALLY know what is going on and have real accountability. Anybody can say they made their follow up calls, this shows me that it happened. Great integration with our CRM.

Cons: None at all.

Works great with our website!
Reviewed by a Group Executive Apr 10, 2017
Recommended: YES
✅ Verified Rating

Pros: Easy and simple to use! This is a GREAT APP!!

Cons:


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