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Car Wars

Car Wars

Car Wars

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About the Product

Car Wars combines artificial and human intelligence to listen to and categorize every inbound and outbound call at the dealership. This data provides managers insight into how every call is handled, alerts them when an opportunity needs attention, and actively improves phone performance in sales and service. Car Wars uses competition and transparent accountability to create a high-powered phone culture that converts more phone calls into booked appointments.

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Last edited by Jackie Bowers on October 17th

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Product Summary

Star Rating Distribution:
8
2
0
3
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

So confusing
Reviewed by BDC Manager 5 days ago
Recommended: NO
✅ Verified Rating

Pros:

Cons: If you don't have a tech background this is so confusing. Without proper training you will be lost. So hard to add a salesman. Not easy to use at all

Has issues
Reviewed by Internet Director Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: Lag of data feed. Poor transcription of calls. 24 hour or more lag in transcription updates

Good support and tracking has a great paper trail.
Reviewed by a General Manager July 9th
Recommended: YES
✅ Verified Rating

Pros: Works well with Elead1 and Auto/Mate. Together they make the perfect team to run a Dealership.

Cons:

Inexpensive and tracking is thorough.
Reviewed by an Internet Director July 9th
Recommended: YES
✅ Verified Rating

Pros: Easy to manage. Highly recommend this tool.

Cons: Never a glitch or a problem.

Not a big fan.
Reviewed by Salesperson February 21st
Recommended: YES
✅ Verified Rating

Pros: Great application, they just need to be better about fixing the bugs.

Cons: Not user friendly and half the time it doesn't work. We access it through Elead ad there are always errors. I will get a text saying I have a notification, but can't access it on my desktop so I feel like I am missing out on deals. They say that they will fix the errors and never get to it.

Haven't had very long but what an improvement!!
Reviewed by a General Manager February 5th
Recommended: YES
✅ Verified Rating

Pros: We never miss info and this is a great tool to gather the info!!

Cons:

Easy and inexpensive!
Reviewed by an Internet Director January 25th
Recommended: YES
✅ Verified Rating

Pros: Tracking records is a great asset! Inexpensive too!

Cons:

gives us the information we need from the caller.
Reviewed by a Dealer Professional Oct 10, 2017
Recommended: YES
✅ Verified Rating

Pros: friendly with Elead1 gives a great paper trail!

Cons:

Great way to track my calls and my progress with asking for appointments.
Reviewed by a Salesperson Sep 16, 2017
Recommended: YES
✅ Verified Rating

Pros: Can listen to my phone calls over again to look for ways to improve my appointment setting.

Cons: does not update right away

You Receive More Calls than You Think!
Reviewed by a Dealer Professional Jul 9, 2017
Recommended: YES
✅ Verified Rating

Pros: -Easy to setup/provision new lines. This is especially handy when it comes to tracking ROI from email campaigns. Even provisioning numbers for the sales consultants. -Very responsive with your concerns regarding "review" quality -Customize reporting subscriptions -Easily identify who handled the call

Cons: -I do wish that with our CRM integration that if you have reviewed the call in the CRM that it would count has having been "reviewed" -Offer the ability to have "off" hours so if you receive a call after-hours you'd a) know how many calls you receive after hours b) it would not count against your overall "answer rate."


Contact Info

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