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Car Wars

Car Wars

Car Wars

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About the Product

Car Wars combines artificial and human intelligence to listen to and categorize every inbound and outbound call at the dealership. This data provides managers insight into how every call is handled, alerts them when an opportunity needs attention, and actively improves phone performance in sales and service. Car Wars uses competition and transparent accountability to create a high-powered phone culture that converts more phone calls into booked appointments.

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Last edited by Jackie Bowers on May 30, 2019

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Product Summary

Star Rating Distribution:
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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

They are working on some issues with us.
Reviewed by a BDC Manager February 4th
Recommended: YES
✅ Verified Rating

Pros: It is a good product but lately we have had a problem where our call fail rate is too high. It's supposed to transfer the call to a representative or a cell phone but it started to drop the call during the transition. As I said, they are working on it.

Cons: Call fail rate started going up and up. They are working on it.

All of our messaging and calls are integrated through Car Wars.
Reviewed by a Dealer Professional Dec 2, 2019
Recommended: YES
✅ Verified Rating

Pros: We have Car Wars integrated with CDK so all our contacts are in one place and not separated. Makes tracking and effectiveness so much easier and productive. Great tool.

Cons:

Not quite right
Reviewed by an Internet Director Aug 6, 2019
Recommended: NO
✅ Verified Rating

Pros: Good in theory

Cons: They do not follow through and make many false promises. Does not integrate with VIN don't let them tell you it does.

It allows me to track productivity of the BDC. It also allows me to see how long.
Reviewed by a BDC Manager Jun 28, 2019
Recommended: YES
✅ Verified Rating

Pros: Allows me to see how long each call was.

Cons: none

Its a great product
Reviewed by a BDC Manager Jun 26, 2019
Recommended: YES
✅ Verified Rating

Pros: We use them and working with them and every single interaction we have had is awesome. They do a great job helping us and its a good product

Cons:

This will change your ROI
Reviewed by an Internet Salesperson Jun 14, 2019
Recommended: YES
✅ Verified Rating

Pros: Easy to use tool, alters are sent automatically when a sales or BDC rep drop the ball. Their service is top notch

Cons:

powerful tool
Reviewed by a General Manager May 28, 2019
Recommended: YES
✅ Verified Rating

Pros: very effective reporting to help with coaching and follow up

Cons: need more one on one training

Makes our phones more productive.
Reviewed by a BDC Manager May 23, 2019
Recommended: YES
✅ Verified Rating

Pros: Their staff is onboard to help us. Great tool.

Cons:

Not very useful
Reviewed by a Dealer Professional May 23, 2019
Recommended: NO
✅ Verified Rating

Pros:

Cons: This is one that we could do without.

Best tracking system we have used.
Reviewed by a Marketing Director May 15, 2019
Recommended: YES
✅ Verified Rating

Pros: Easy to manage and many options.

Cons:


Contact Info

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