Car Wars

Pros: Good in theory

Cons: They do not follow through and make many false promises. Does not integrate with VIN don't let them tell you it does.

Pros: Allows me to see how long each call was.

Cons: none

Pros: We use them and working with them and every single interaction we have had is awesome. They do a great job helping us and its a good product

Cons:

Pros: Easy to use tool, alters are sent automatically when a sales or BDC rep drop the ball. Their service is top notch

Cons:

Pros: very effective reporting to help with coaching and follow up

Cons: need more one on one training

Pros: Their staff is onboard to help us. Great tool.

Cons:

Pros:

Cons: This is one that we could do without.

Pros: Easy to manage and many options.

Cons:

Pros: Get great leads. Not our best or the most, but they are decent.

Cons:

Pros:

Cons: 1. super expensive. 2. the tracking is limited. The main store number can't be tracked. So we don;t have any of that data and they can't track any of it. 3. transcripts are weak.