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CarNow

MessageNow

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Star Rating Distribution:
548
37
9
3
0
Rating by Job Title:

Contact Info

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About the Product

MessageNow is a next-generation digital communication platform we have developed in partnership with leading dealership groups across the country. Our technology is built on a unique software architecture that provides the foundation for digital retailing in the Automotive industry, and fundamentally enhances the interaction between customers and dealers. Whether we train your team or you opt to use our factory trained, automotive only, US-based BDC, your customers experience will stand out from your competition. Now includes: Facebook Messenger & Inventory Integration for Marketplace Google My Business Messenger Integration Google Analytics Integration DoubleClick Foodlight Integration Google Adwords Integration Kenshoo Integration LotLinx AMP Integration And other integrations with: VistaDash String Automotive FourEyes And many more!!

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Last edited by Aaron Baldwin on February 7th

Product Summary

Star Rating Distribution:
548
37
9
3
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Easy to manage and many great leads.
Reviewed by a Salesperson 2 days ago
Recommended: YES
✅ Verified Rating

Pros: One of our best sales tools. ROi is up.

Cons:

Great product
Reviewed by an OEM Management Last Week
Recommended: YES
✅ Verified Rating

Pros: provides great interaction between sales and customers. Helps us jump on the ball quickly. Mr. Tiffany helped us with all of our problems and was a great representative for our dealership. Would 100% recommend to any and every dealer.

Cons: I couldn't find any problems other than our sales staff not closing chats but that has nothing to do with the company.

SO AMAZING
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: MICHAEL TIFFANY WAS AWESOME. CHAT IS SO EASY TO USE.

Cons:

great product
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: engages customers effectively. Michael Tiffany has been an asset to the store.

Cons: none

BEST CHAT EVER!!!!
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: They actually sell cars for you instead of just acting like a concierge service. I have used multiple chat programs and this one FAR exceeds all others. I highly recommend it to any and all dealers regardless of size! Michael Tiffany has gone above and beyond to ensure our happiness with this product!

Cons:

Paul, our rep, is amazing.
Reviewed by a Service Associate Last Week
Recommended: YES
✅ Verified Rating

Pros: It's great piece separating Service from Sales. Will help cut down on call volume on service requests.

Cons:

Good for Talking to Potential Customers
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: A quick way to discuss questions the potential buyer may have in real time without going through the kick the tire stage when they may have easy quick questions or don't want to be approached by a salesperson.

Cons: It may also potentially take the opportunity of creating a person to person rapport in order to establish a personable relationship.

Support is great. Andrew is the best.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Pros: Great product, I love the set up, better quality chat for customer and us.

Cons:

Paul is a great rep and this is a quality product.
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: CarNow's front end UI is next to non. And the back end of is really user friendly. The functions such as video, model brochures, and comparison feature is great for upselling!

Cons:

Good chat results.
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: They get every call. Occasional glitches with their team.

Cons: They need to make sure their information is current.


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