Pros: We started with CarNow not that long ago and Andrew R. came in to help set up our chat on our website and walk us through the process. It is saving our team time from replying to messages to focus on more ways to develop our business.
Pros: I would highly recommend this product and moreover their representatives Josh and Christina, the best in the business
Pros: Joshua Hankins is one of the most helpful Regional Performance Managers when it comes to MessageNow!
Pros: Our Vendor is amazing! Josh always is willing and ready to help us whenever we need it.
Cons: I have no cons at this moment. Josh has been nothing but helpful to our department .
Pros: Easy to use. Easy to understand. Pre-set messages are a blessing and well written.
Pros: Their account support team is stellar - especially Drew Palmisano
Cons: He went to Michigan State
Pros: Live Chat Available. Easy to use to gather and store information.
Pros: Joshua Harkins does an excellent job as my Regional Performance Manager. He's pro-active, and if there's an issue it gets fixed quickly.
Cons: After some of our experiences with other chat companies, we've nothing to complain about.
Pros: Jessica Lima has been an excellent performance manager! Carnow provides great service and quality interaction with our customers.
Pros: Becky Squyres does a great follow up Well trained agents Easy management escalation for hot customers CRM integration
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