Pros: CarNow and our Rep Kristen have been AMAZING! We belong to an auto group that keeps its management immersed in technology and sometimes one more add is too much!!! That however has not been our experience with CarNow and Kristen, She makes it easy and ensures that we are taking advantage of the platform by making herself available whenever we have any questions. This kind of support keeps us from missing opportunities but also allows us to stay focused on the million other things we have to do in a day to be successful.
Cons: No downside that I can see
Pros: You talk live with customers while they are on your website. As my rep Jason says why talk to a dead lead once it hits your crm when you can talk to a live customer right away.
Cons: everyone at the dealership needs to be on the same page of working digital deals
Pros: Easy, Fluid, Intuitive and User Friendly
Pros: Excellent service, easy to use, great support team.
Pros: I have been around a lot of chat tools in my time working on the vendor side and in the dealer world. I have found our staff finds Carnow the easiest to use platform and the internal team they have messaging as an intermediary are fantastic. Anthony Joo is a fantastic rep and supports our team in hitting our goals every month. Anytime we need to change something up he is there to support it 100%
Cons: None at all! Great company and product suite!
Pros: Technology is good. Sales and Customer Support is excellent. As a company, they are focused on making your stores succeed based on your particular needs. Training is excellent and on-going, and there's always a new upgrade around the corner. We've used a lot of chat/DR retailers over time and have found CarNow to be the best and most flexible solution.
Cons: Sometimes, through no fault of CarNow, there can be an issue trying to get the proper interface with an OEM website, but while the website says "that's how it is" CarNow has always fixed any issue immediately by writing new code to solve the issue.
Pros: CarNow is a great platform and Heather has been the best guiding coworkers and myself through the program.
Pros: We are very pleased with the Carnow website service and our rep. Heather is fantastic! She is very quick to respond to any needs we have and is a great trainer when we need to add a sales rep to our team. I really appreciate all the help and guidance she has provided. Carnow has so many really great tools they provide for us to assist customers in a speedy time frame.
Pros: Able to communicate with customers much easily Easy intergration with crm Great representative from the company demonstrated the product
Cons: font a little small on site
Pros: Anthony is a great guy and made us better salesperson
Cons: Can’t think of any
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