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CarNow

MessageNow

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Star Rating Distribution:
105
5
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About the Product

MessageNow is a next-generation digital communication platform we have developed in partnership with leading dealership groups across the country. Our technology is built on a unique software architecture that provides the foundation for digital retailing in the automotive industry, and fundamentally enhances the interaction between customers and dealers. Whether we train your team or you opt to use our factory-trained, automotive only, BDC, your customers' experience will stand out from your competition. Features: • Inventory Integration • Virtual Brochures • Vehicle Comparisons • Video Integration • DealNow • Click to Text • Facebook Integration • CarNow Direct Service Scheduling

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Last edited by Bryant Gibby on Nov 27, 2019

Product Summary

Star Rating Distribution:
105
5
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

BEST TOOL WE HAVE
Reviewed by a General Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: CarNow and our Rep Kristen have been AMAZING! We belong to an auto group that keeps its management immersed in technology and sometimes one more add is too much!!! That however has not been our experience with CarNow and Kristen, She makes it easy and ensures that we are taking advantage of the platform by making herself available whenever we have any questions. This kind of support keeps us from missing opportunities but also allows us to stay focused on the million other things we have to do in a day to be successful.

Cons: No downside that I can see

it's an internet phone pop
Reviewed by an Internet Director November 4th
Recommended: YES
✅ Verified Rating

Pros: You talk live with customers while they are on your website. As my rep Jason says why talk to a dead lead once it hits your crm when you can talk to a live customer right away.

Cons: everyone at the dealership needs to be on the same page of working digital deals

Best CRM I've ever used
Reviewed by an Internet Salesperson November 1st
Recommended: YES
✅ Verified Rating

Pros: Easy, Fluid, Intuitive and User Friendly

Cons:

Great chat solution for dealer websites. Customizable, easy to use, and great support team
Reviewed by an Internet Director November 1st
Recommended: YES
✅ Verified Rating

Pros: Excellent service, easy to use, great support team.

Cons: None

Messagenow is the top chat tool in the market..hands down!
Reviewed by a Marketing Director October 30th
Recommended: YES
✅ Verified Rating

Pros: I have been around a lot of chat tools in my time working on the vendor side and in the dealer world. I have found our staff finds Carnow the easiest to use platform and the internal team they have messaging as an intermediary are fantastic. Anthony Joo is a fantastic rep and supports our team in hitting our goals every month. Anytime we need to change something up he is there to support it 100%

Cons: None at all! Great company and product suite!

We've enjoyed tremendous success, sales, and profits with CarNow
Reviewed by a BDC Manager October 29th
Recommended: YES
✅ Verified Rating

Pros: Technology is good. Sales and Customer Support is excellent. As a company, they are focused on making your stores succeed based on your particular needs. Training is excellent and on-going, and there's always a new upgrade around the corner. We've used a lot of chat/DR retailers over time and have found CarNow to be the best and most flexible solution.

Cons: Sometimes, through no fault of CarNow, there can be an issue trying to get the proper interface with an OEM website, but while the website says "that's how it is" CarNow has always fixed any issue immediately by writing new code to solve the issue.

CarNow is Great!
Reviewed by a Salesperson October 27th
Recommended: YES
✅ Verified Rating

Pros: CarNow is a great platform and Heather has been the best guiding coworkers and myself through the program.

Cons:

Great product! We have had a positive relationship with Carnow.
Reviewed by a BDC Manager October 23rd
Recommended: YES
✅ Verified Rating

Pros: We are very pleased with the Carnow website service and our rep. Heather is fantastic! She is very quick to respond to any needs we have and is a great trainer when we need to add a sales rep to our team. I really appreciate all the help and guidance she has provided. Carnow has so many really great tools they provide for us to assist customers in a speedy time frame.

Cons:

Anthony Joo gave a great demonstration as to how to use the product
Reviewed by an Internet Salesperson October 22nd
Recommended: YES
✅ Verified Rating

Pros: Able to communicate with customers much easily Easy intergration with crm Great representative from the company demonstrated the product

Cons: font a little small on site

Very helpful Person, gave us lots of details and and was very clear when explaining
Reviewed by a Salesperson October 22nd
Recommended: YES
✅ Verified Rating

Pros: Anthony is a great guy and made us better salesperson

Cons: Can’t think of any


Contact Info

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