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From: Jared Hamilton
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CarNow

MessageNow

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Star Rating Distribution:
124
5
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About the Product

MessageNow is a next-generation digital communication platform we have developed in partnership with leading dealership groups across the country. Our technology is built on a unique software architecture that provides the foundation for digital retailing in the automotive industry, and fundamentally enhances the interaction between customers and dealers. Whether we train your team or you opt to use our factory-trained, automotive only, BDC, your customers' experience will stand out from your competition. Features: • Inventory Integration • Virtual Brochures • Vehicle Comparisons • Video Integration • DealNow • Click to Text • Facebook Integration • CarNow Direct Service Scheduling

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Last edited by Bryant Gibby on Nov 27, 2019

Product Summary

Star Rating Distribution:
124
5
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great Product, Great Support! Thanks Heather Belter!
Reviewed by a Salesperson July 14th
Recommended: YES
✅ Verified Rating

Pros: The live chat is great, and allows me to talk with my customers while they're thinking about their new vehicle immediately! My customers love it! Also great to have a contact like Heather Belter, though I've run into little to no issues, whenever a questions arises she is right there with the answers!

Cons: No mobile app, all web bases. It would be nice if there were an app that could make use of notifications on my phone.

User and Customer Friendly
Reviewed by a Sales Manager July 14th
Recommended: YES
✅ Verified Rating

Pros: Great Support! Vivian has been a great help along with the whole CarNow team. Highly recommend for a new team or well seasoned team to use.

Cons: None

Really easy to use!
Reviewed by an Internet Salesperson March 12th
Recommended: YES
✅ Verified Rating

Pros: Just started at LHM 104th in January and was trained on the CarNow chat in Feb - Sold 6 vehicles using this platform to get customer into the dealership. Platform made my sales easier for just starting a new dealership. Love the product!

Cons: n/a

I like using CarNow because of its ease to be able to communicate with customers.
Reviewed by an Internet Salesperson March 10th
Recommended: YES
✅ Verified Rating

Pros: -communication quickly when customers cannot be on the phone -using different languages -having Megan W readily available to answer questions regarding chat usage -preset messaging library is helpful when engaging a customer

Cons:

Amazing Carnow team!
Reviewed by a BDC Manager March 9th
Recommended: YES
✅ Verified Rating

Pros: It's a breeze to work with the team, they help us touch customers through chats when we are too busy to get in touch with them, then gives them over to us when they can no longer talk to us. Anytime I have something I need changed or training for a new hire Megan Waldron is always here quick to the draw to get things answered or set up for us. I would recommend any dealership to jump into this as it saves a customer for you!

Cons: None all happy here :)

Very patient and knowledgeable
Reviewed by a Salesperson February 24th
Recommended: YES
✅ Verified Rating

Pros: Took his time to answer all questions and took time to help out individually

Cons:

Amazing product cant wait to get more leads
Reviewed by a Salesperson February 24th
Recommended: YES
✅ Verified Rating

Pros: Had training with Jeff H. he was amazing walk me through everything and now Im an expert.

Cons:

Josh Hankins
Reviewed by an Internet Salesperson February 4th
Recommended: YES
✅ Verified Rating

Pros: He has everything memorized and knows exactly how direct me over the phone to solve any problem I am having. Always pleasant to talk to and comes in to help as soon as you need him. Helpful and professional!

Cons: No complaints!

One of the better ones I have worked with.
Reviewed by an Internet Director January 3rd
Recommended: YES
✅ Verified Rating

Pros: Great customer handling skills especially in keeping a customer engaged. Quick response time and tracking is easy.

Cons:

Great Client Experience, from our Amazing Rep Dakota Olds.
Reviewed by a Marketing Director Dec 31, 2019
Recommended: YES
✅ Verified Rating

Pros: The message service functions perfectly and is very consistent on generating leads.

Cons: None.


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