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CarNow

Visual Sales Messenger

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Star Rating Distribution:
105
6
0
0
0
Rating by Job Title:

Contact Info

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About the Product

CarNow Visual Sales Messenger (“VSM”) is a next-generation digital communication platform we have developed in partnership with leading dealership groups across the country. Our technology is built on a unique software architecture that provides the foundation for digital retailing in the Automotive industry, and fundamentally enhances the interaction between customers and dealers. Whether we train your team or you opt to use our factory trained, automotive only, US-based BDC, your customers experience will stand out from your competition.

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Last edited by Josh Phelon on A few seconds ago

Product Summary

Star Rating Distribution:
105
6
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Lots of dealership flexibility and info, doesn't stick to a generic strict
Reviewed by a BDC Manager June 6th
Recommended: YES
✅ Verified Rating

Pros: You get the feel you're talking to a real person, they can give as much dealership info and pricing info as you give/let them. They can tell you what managers are in what department, the schedule, pricing, and even comparison sheets on competitor vehicles.

Cons: Can't convert service leads to service leads thru our CRM.

Great Customer Service
Reviewed by a General Sales Manager May 31st
Recommended: YES
✅ Verified Rating

Pros: We are a new customer that moved to CarNow from a competitor. CarNow has features, support and options that our old provider couldn't offer. The sales was fantastic.

Cons:

Summarize
Reviewed by a Sales Manager May 24th
Recommended: YES
✅ Verified Rating

Pros: Very efficient way to communicate and engage with customers.

Cons: N|A

Great APP!
Reviewed by an Internet Director April 17th
Recommended: YES
✅ Verified Rating

Pros: The Chat option is great! I have a virtual showroom!

Cons:

Has a good lead conversion rate.
Reviewed by a Salesperson April 14th
Recommended: YES
✅ Verified Rating

Pros: Unlike some other chats, carnow is very professional and doesn't come off as spam on our website, its very detailed and gets the person to the correct department quickly.

Cons: none

Hands Down the Best Chat in the Market
Reviewed by a Dealer Professional April 11th
Recommended: YES
✅ Verified Rating

Pros: Their Team is always available to help, Even during High Volume Days. Thanks to their trainer our conversion rates for both of our stores are through the roof. Sales are up, on Sales, service, and parts. Give your store the edge in needs and get with Car Now

Cons: Wish we would have known Sooner

Works pretty well
Reviewed by a BDC Manager March 6th
Recommended: YES
✅ Verified Rating

Pros: Does exactly what it needs to. I have never ran into issues with it, and it seems like we get a lot of great info and leads from our chat function. We get far better results when we have an actual person manning the chat rather than the automated program.

Cons: None

It has increased our lead conversion rate
Reviewed by an Internet Director February 10th
Recommended: YES
✅ Verified Rating

Pros: They are quick to contact buyers and have increased our lead conversion

Cons: None

Great Chat service to have.
Reviewed by Salesperson February 9th
Recommended: YES
✅ Verified Rating

Pros: They are very good at contacting interested buyers and converting them into leads. Its a very user friendly system!

Cons: None at all

Best Text and Chat tools!
Reviewed by an Internet Director February 2nd
Recommended: YES
✅ Verified Rating

Pros: The Chat tool is great! We have seen an increase in leads converted and that has created some more business! On top of that, they have been great to work with!

Cons: No Cons


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