Carolin Petterson

Company: FreeLance

Carolin Petterson Blog
Total Posts: 1    

Carolin Petterson

FreeLance

Mar 3, 2019

How To Overcome The Obstacles When Making Cold Calls

"Cold Callings" are the ones that many people often consider an unpleasant customer experience. But, those who work in marketing for years have accepted the fact that this is one of a kind and extremely efficient selling technique.

Cold calls to new consumers are often extremely unpleasant for both salesmen and potential customers. But, even though it's sometimes very irritating, it is still an extremely effective way of making the sale. There are many other business methods that can raise the sail and drive up the seller's self-a-steam and also to avoid the unpleasant customer experience.

What Is Necessary For Successful Cold Calling?

 

The main thing we require is a good phone line. Your calls may be made within the country.

But, what if your customers are abroad?

Nowadays, numerous companies are using VoIP services as an improved alternative to traditional phones. Today, VoIP providers are offering a wide range of services or customer service packages. If you're thinking to switch to a VoIP package, be sure you choose your provider wisely. You should choose the one that will be compatible with the price, and will also meet your needs.

 

Successful Strategies In Cold Calling

The first step in successful business and sales process is a cold call. Such call aims to identify the potential consumer. You also have to be a good psychologist and try to evaluate the customer's need for your product. Here are some effective cold calling tips to implement. You must try to figure out if the real chance for sales does exist. If the main conditions are fulfilled, then the cold call may be a key factor in your business. This sort of marketing is extremely used in small business enterprises. Here are a few techniques and strategies you may use in order to have successful cold calls:

1. Frame Out Your Customer Group

You should specify a group of consumers and see who among them are prospective. Divide them from the non-prospective ones. When you specify the target group - start calling.

2. Properly Research The Market

This strategy is of major essence because the calls have to be active. It means you should know from the very start who are  you reaching out to and is your call has a chance to be successful. Customers, especially business enterprises, are typically not in the mood to waste the time with a call they were not expecting. Make sure you also check the management database and then try to make a call to a potential consumer who will pick up the and stay on the line. Do not be discouraged if that doesn’t happen. The fact is that the more calls you make - the bigger are the chances.

4. The Approach

None of the calls are ever the same, but it's a general recommendation to use a script before you make a call. The script is a reminder to you so that you don't leave something out or forget something important. Without it, you are taking a risk of slip out of the subject or might even forget who did you call which can be very embarrassing.

These are more than firm reasons to develop a personalized script you can implement within your cold call, and make it a friendly chat. If you get that, you'll be halfway to reach your goal.

 

5. Showing Other People's Experiences Can Help

Another customer success story is always an advantage when talking to a new potential buyer. It's a simple way to connect. Remember that relevant stories increase your new customer's trust and they will believe in you and your product.

6. Good Practice As The Key Of The Good Sale

Learning and practicing - that is the unique instruction for a successful cold call.

You might feel a little uncomfortable at first, but that will pass in time. Some successful marketers claim it's even better if you practice in role-playing with your friends or colleagues. That will be useful, instructional and above all - it will be fun.  

When you overpower the barriers typical for the beginners - you will realize that everything you've heard about the cold calls was just stereotyped guessing.

Carolin Petterson

FreeLance

Writer

Carolin Petterson is a businesswoman and content marketer with years of experience under her belt. She has had the opportunity to contribute to a number of popular business and marketing websites.

915

1 Comment

Derrick Woolfson

Beltway Companies

Mar 3, 2019  

With regards to the "prospect list" - the right list (as you mentioned) makes all the difference. And Dealers sometimes get this all wrong. Their sales consultants have a better chance of getting a current customer to purchase again vs. cold calling an OEM Manifest list where the customer purchased less than two years ago. And with the script, agreed - there has to be a 'purpose' for the phone call. For example, if I were calling a customer whose purchased with us previously, and their vehicle was more than three years old (and out of OEM warranty) the message would be something to the effect of "Mr. Customer, I would like to offer you the opportunity to save money - if your vehicle were to breakdown you could wind up spending thousands of dollars, and if your purchase an extended warranty, that money could be used for a down payment getting you into a brand new car. What is a good time to come in so we can give you an offer on your current vehicle." This is not to say this will work every time, but it certainly has worked for me in the past. 

  Per Page: