Pensacola, Fla. (May 15, 2019)— Based on reviews posted over the past year by new and used car shoppers and those who took their vehicles to dealerships for service, two businesses owned by Pensacola, Florida, automotive dealer Allen Turner have earned top spots on a list of the highest-ranked car dealers in the country. The 2019 Dealers of the Year were announced by online review site DealerRater during the 2019 National Automobile Dealer Association Conference & Expo in the Moscone Center in San Francisco, CA earlier this year. Allen Turner Hyundai and Allen Turner Genesis were each recognized as a U.S. Dealer of the Year after scoring the highest customer reviews in their categories. The two dealerships also earned top honors in the state of Florida.
DealerRater compiles five million sales and service reviews covering 42,000 U.S. and Canadian dealerships, according to its website. The DealerRater Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a PowerScore™ which considers the dealership's average DealerRater star rating as well as the total number of reviews written about the dealership during the calendar year. Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience. “Customer satisfaction is a key differentiator in today’s competitive retail market and our Dealer of the Year Award winners continue to raise the bar for best practices in our industry,” said DealerRater General Manager Jamie Oldershaw.
Over the years Allen Turner Automotive has earned 12 DealerRater Awards and this is the second time that Allen Turner Hyundai has received the national title. Turner is quick to share recognition, saying “Awards such as these reflect the dedication of the entire team,” Turner said. “I am blessed to work with employees who make customers a priority each day at every level of the organization." In business since 1998, Allen Turner Automotive now employs more than 100 people and will open a new Hyundai location this month.