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Cars.com

Cars.com

Cars.com Dealer Reviews

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Star Rating Distribution:
30
13
0
0
0
Rating by Job Title:

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About the Product

Dealer Reviews enhance vehicle listings with verified customer feedback about a store's sales and service departments, representing a free, powerful differentiator for a dealership's inventory. And because Dealer Reviews are on Cars.com, dealerships can manage their reputation, inventory and advertising all in one place, influencing buying decisions right where consumers are shopping for their next vehicle.

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Last edited by Steve McFarland on A few seconds ago

Product Summary

Star Rating Distribution:
30
13
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Helps with your situational awareness
Reviewed by Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Being able to see what people think and feel and having a better understanding of the situations are wonderful and very helpful

Cons:

I love using this, it is very helpful
Reviewed by Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Being able to see the reviews and see what people are saying is very helpful and provides a lot of information.

Cons:

knowledge is power.
Reviewed by Owner June 28th
Recommended: YES
✅ Verified Rating

Pros: I really love the dealer reviews and seeing what everyone has to say.

Cons:

I enjoy working with Cars.com
Reviewed by a BDC Manager June 7th
Recommended: YES
✅ Verified Rating

Pros: Everything is easy to navigate, colors aren't too over powering, set up is nice, and it helps build reviews for the company. Thumbs up!

Cons:

wonderful to use and great service
Reviewed by Sales Manager June 2nd
Recommended: YES
✅ Verified Rating

Pros: great service, easy to use, good leads

Cons:

Gives our customers a way to tell us how we did
Reviewed by an Internet Director March 30th
Recommended: YES
✅ Verified Rating

Pros: We can now see how we did and get better! Its a great and easy way to get feedback!

Cons:

Great way to gage customer experience
Reviewed by an Internet Director March 27th
Recommended: YES
✅ Verified Rating

Pros: What better way to understand your dealership's customer experience than hearing it from the customers themselves! It has helped us create a better buying experience for our customers.

Cons:

This is a great tool!
Reviewed by a Dealer Professional March 10th
Recommended: YES
✅ Verified Rating

Pros: It shows actual feedback from customers and we can take those reviews and post them on our site!

Cons:

Easy to display.
Reviewed by a Dealer Professional March 10th
Recommended: YES
✅ Verified Rating

Pros: If we would like, we could take those reviews and display them on our site or any other site we are on.

Cons:

As a team we get coached on some of the reviews
Reviewed by a Salesperson March 8th
Recommended: YES
✅ Verified Rating

Pros: We get coached on bad experiences the customer went through so we can improve customer service

Cons:


Contact Info

phone Not Available
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Do you work for Cars.com? Claim your company page now!

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