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Cars.com

Cars.com

Cars.com Dealer Reviews

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About the Product

Dealer Reviews enhance vehicle listings with verified customer feedback about a store's sales and service departments, representing a free, powerful differentiator for a dealership's inventory. And because Dealer Reviews are on Cars.com, dealerships can manage their reputation, inventory and advertising all in one place, influencing buying decisions right where consumers are shopping for their next vehicle.

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Product Summary

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Dealer Rating
Reviewed by a General Sales Manager Oct 22, 2015
Recommended: YES
✅ Verified Rating

Pros: It's a good product. It allows you customers to see the reviews for your dealership, people, etc. all in one location.

Cons: No problems at all.

Dealer Rating
Reviewed by a Sales Manager Nov 20, 2014
Recommended: YES
✅ Verified Rating

Pros: easy to post reviews and respond to them

Cons: process of having clients to take the reviews

Dealer Rating
Reviewed by an Internet Salesperson Jun 4, 2014
Recommended: YES
✅ Verified Rating

Pros: had great customer service so far. Thankfully no bad reviews to have to struggle with that. Overall have gotten us a lot more leads than our website.

Cons: Adding pictures could be updated to make it easier. Took longer than expected to get set up but once our listings started to go live it was fine.

Dealer Rating
Reviewed by a Dealer Professional Mar 3, 2014
Recommended: NO
✅ Verified Rating

Pros: Not a bad company,

Cons: just poor practices regarding reviews. No verification of reviewer's credibility, and no consideration of Dealer's input regarding false reviews. They would rather honor a bogus reviewer than the Dealers they serve.

Dealer Rating
Reviewed by a BDC Manager Nov 9, 2013
Recommended: NO
✅ Verified Rating

Pros: Customers know the name

Cons: They will tell you what to write, when to write it and where. They dictate your disclaimers, and over mediate everything, not worth the high prices of their packages

Dealer Rating
Reviewed by an Owner Jan 21, 2013
Recommended: NO
✅ Verified Rating

Pros: It's thought is good.

Cons: Dealers in our area are already posting false reviews themselves. Yet another challange for the honest dealers. Our cars.com rep came out the other day, the only thing she did was drop off new review cards. Needless to say...I'm sick of the review process already.

Dealer Rating
Reviewed by an Internet Salesperson Dec 21, 2011
Recommended: YES
✅ Verified Rating

Pros: People can see my reviews on line and it help me sell more cars. I had people tell me they have read them,it helps to sell more cars. They ask for you when they come in to the dealership.

Cons: No cons


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