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Cars.com

Cars.com

Cars.com Dealer Reviews

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Star Rating Distribution:
17
6
0
0
0
Rating by Job Title:

Contact Info

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About the Product

Dealer Reviews enhance vehicle listings with verified customer feedback about a store's sales and service departments, representing a free, powerful differentiator for a dealership's inventory. And because Dealer Reviews are on Cars.com, dealerships can manage their reputation, inventory and advertising all in one place, influencing buying decisions right where consumers are shopping for their next vehicle.

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Last edited by Steve McFarland on A few seconds ago

Product Summary

Star Rating Distribution:
17
6
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Feedback is always great!
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: We welcome feedback and the platform cars.com provides for our customers to let us know how we did is great!

Cons:

Great platform for feedback
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: It has been a great way for our customer to let us know how we did and a way for us to look for improvement. We want to keep our customers happy!

Cons: none

Helps me coach my team
Reviewed by Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: I can look at customer feedback and see if theres anything I can use to coach my team to give better customer service

Cons: none

Great way to see how we can improve
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Gives me an inside look of how my team is doing with customer service and if theres anything we can do to give our customers a better experience!

Cons: None that I can think of.

Good platform for feedback
Reviewed by a BDC Manager January 4th
Recommended: YES
✅ Verified Rating

Pros: Its an awesome platform for our customers to tell us how their experience with us was, and lets potential customers have an insight look.

Cons: No

Great way to receive feedback
Reviewed by a General Manager January 4th
Recommended: YES
✅ Verified Rating

Pros: Its a great way to receive feedback from customers to see how we're doing

Cons: None

Cars.com gives our customers a great platform for reviews
Reviewed by a Dealer Professional January 3rd
Recommended: YES
✅ Verified Rating

Pros: This is a great way for our customers to review us and let us know how their experience was! We can also put those reviews on our website for our visitors to check out.

Cons: None really.

It helps to make us give our customers a better experience
Reviewed by a General Manager Dec 30, 2016
Recommended: YES
✅ Verified Rating

Pros: It helps to make us give our customers a better experience! By giving customers a way to give us feedback we can see where we need to improve, its a huge help.

Cons: None

Having a platform for our customers to give us feedback has been great
Reviewed by an Internet Salesperson Dec 30, 2016
Recommended: YES
✅ Verified Rating

Pros: Being able to see what our customers experience was like is very helpful. Also potential customers can check the reviews out before hand.

Cons: none

It's always nice being able to see what customers feel about you.
Reviewed by an Owner Dec 27, 2016
Recommended: YES
✅ Verified Rating

Pros: Being able to see how your customers' experience was is great! You can find things you can work on to better your customer experience.

Cons: No cons yet


Contact Info

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