Pros: Keeps our customers engaged. Great product for ALL internet departments!

Cons: NONE

Pros: This is ResponseLogix at half price and Rick Moore (Nat'l Sales Director) is awesome. Answers his cell day or night. Enough said.

Cons: None found. If I had to pick something, there's no "Smart-Follow" type product as ResponseLogix offers but Google AdWords is cheaper/easier anyways.

Pros: Very customizable. The staff responds relatively quickly and are able to resolve issues pretty quickly. We use a CRM that is not the best for integrating third parties, but they did a great job to make the tool work, and create a good workaround.

Cons: Could have better integration with the CRM, but that is more the CRMs issue.

Pros: great service. Easy to use

Cons: Getting kinks out is an issue but once you do it works great