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Jared Hamilton
From: Jared Hamilton
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Chris K Leslie

Chris K Leslie Marketing

Exclusive Blog Posts

Seven Realizations About Planning

Seven Realizations About Planning

Today I was coaching a spry young and driven project manager of a very successful dealer group and long-time coaching client. We discussed three project pl…

The Impact of Improving Price Transparency

The Impact of Improving Price Transparency

    At DSES we sat down with John Rossman to talk about trust. Putting the power back into the hands of the consumer by providing t…

Federal Consumer Data Privacy Act in the Works

Federal Consumer Data Privacy Act in the Works

Do you think that compliance with the proposed FTC Safeguards Rule, the California Consumer Protection Act (CCPA) or New York’s SHIELD Act, puts an o…

Leveraging the Mental Game

Leveraging the Mental Game

I'm working on my metaphors so bear with me on this one... The Boston Bruins are tied for 1st in the NHL standings right now with the highest goal d…

Top Performing Dealerships Using Intelligent Social | KPI Cafe Season 3 Bonus 4

Top Performing Dealerships Using Intelligent Social | KPI Cafe Season 3 Bonus 4

Due to a technical error, we had to delete and repost the latest KPI Cafe -- but it's back! Host Dane Saville brings back Reunion Marketing'…

Click-to-Call [Infographic]

 

Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent "contact us" sections, chat opportunities that pop up all over the place or send us a text etc, etc.  

The phone, despite the belief that customers don't want to talk or don't have time to call, offering a click-to-call option is a useful way to help customers reach your business.

And the technology is more trackable than it's ever been, with call data and click-to-call analytics helping marketers track, record, and optimize inbound calls.

Check out the graphic to learn more:
 

Click to call

 

 

Amanda Gordon

Thanks for the stats Chris. We were recently privy to the importance of this by our CRM provider and have since been incorporating it into every campaign, text, email etc that goes out to our client base. Slightly early to gage the results but eager to make the change and grow with technology. 

74% choose another business after a poor call experience... another reason training is so important! 

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