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Sold my 1st car in 1986- Worked up to GM of an import point and eventually moved through a few OEM positions before landing as a manager of a field operations in the vendor space. I love the car business and respect the important role of the retailer!
That seems to be the consensus of most dealerships. Why go through all of this trouble when you could partner with a DMS provider you actually want on your team. Say sayonara to suffering. Say aloha to Auto/Mate.