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Pros: Communication and customer Service
Pros: this company is great at responding very quickly. as well as working with us at a very short notice. They dont give us a hard time and very easy to use.
Cons: nothing at this time
Pros: IMA has been a great program and we truly like the fact that our rep Carla makes sure we get our campaigns for service out every month and everything runs smooth.
Pros: Not only can we view the scheduled maintenance for each vehicle,we can print out what needs to be done for their next visit. This menu educates and has videos to explain recommended service. Customers can access on our website also. Carla is there if we need to change anything. Highly recommend.
Pros: The cima menus have been great. It makes it easy for my customers to see what scheduled maintenance is due on their vehicle and see video explaining what is done and why certain services are necessary. Terrific product and terrific support from my rep JR.
Pros: The cima menus work great. In many cases, up-sells customers before they even hit my drive. JR helps us every month.
Pros: Clean and easy way to explain what maintenance work is needed on customer vehicle. Love this system, set up to Honda maintenance scheduling. Carla helps every time we need something changed,right away.
Pros: CIMA Systems is a valued tool that keeps our dealership connected to our customer at all times. Tracking is so valuable and this provides us with all the information to know what is working and what is not. Easy to request changes and Carla (our Rep) is here when we have questions or need assistance. Great System for Sales and Service.
Pros: we love the Cima service menus and so do our customers. I really like how it integrates with the Cima appointment system. thank you to JR and the Cima team. they are always very helpful.
Pros: Leslie and the gang at Cima make me look good on a regular basis. They always handle my requests promptly and professionally. I would not be in business without them.
Cons: none at all
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