Pros: In the past it worked well.
Cons: We need more action from our chat.
Pros: Easy access for information. Reps are available.
Pros: This works very well, professional and quick response. I really like this lead system and how they do things.
Pros: Contact at once is a perfect solution for the 4 Dealerships I over see. It allows my team to communicate with our clients the way that THEY want to be communicated with. Reid Traylor is highly recommended. I have had him as my rep for 2 different very successful groups. He ensures we are set up anywhere we can be Googlemybusiness, applebusinesschat, facebook. If you have a will he will find a way! Thank you Contact at once and Reid for your help!
Cons: No cons to speak of
Pros: We are lucky to have an incredible Account Manager, Lisa Shechter who is fully engaged with making sure that we have success with Contact At Once. I am happy to see the product continuing to progress and look for ways to keep up with changes in technology and the way that customers shop.
Cons: I am hopeful for a more intuitive and advanced text feature.
Pros: very inexpensive tool, got my own rep who takes care of us so well. she lets my cry and whine and she always has a solution for us.
Cons: hmmm.....im actually really happy with contact at once. we have been with yall awhile. Its been great to be able to be apart of the growth and technology that contactatonce has succeeded in.
Pros: Good service with a great rep. Lisa Shechter does a great job managing our account!
Pros: Many good leads and they are responsible and reliable.
Pros: Our new account rep Katie Bean has really made a difference in our experience. Responsive and professional, she just gets things done.
Pros: We've been with CAO online chat for years and we do see a value in the program, understanding our clients aren't always so quick to call or come in. Chatting and texting is the future! Our Rep, Patrick Steeves is always available for us and is awesome with training, new hire, retraining and keeping us in the loop with all of the current updates. Back end tools are easy to access and the Sales Advisors like being able to use it virtually from anywhere - desktop and mobile.
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