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Contact At Once!

Contact At Once!

Contact At Once! Chat + Text Digital Connections Platform

 Rate Product
Star Rating Distribution:
578
103
15
5
3
Rating by Job Title:

Contact Info

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About the Product

Contact At Once! is the highest rated, most widely used chat + text digital connections platform in the automotive industry. It is the platform of choice for AutoTrader.com, Cars.com, OEMs and more than 13,000 dealers. Dealers use Contact At Once! to conduct at least 25% more sales conversations with online shoppers.

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Last edited by Aaron Hassen on A few seconds ago

Product Summary

Star Rating Distribution:
578
103
15
5
3

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great Service
Reviewed by a BDC Manager 3 days ago
Recommended: YES
✅ Verified Rating

Pros: Very easy to communicate with the people

Cons: Sometimes it works and sometimes it dont

Contact At Once! is the highest rated, most widely used chat + text digital connections pl
Reviewed by an Internet Salesperson 3 days ago
Recommended: YES
✅ Verified Rating

Pros: Very easy to use and is a good product

Cons:

Keeps us connected to our customers
Reviewed by a Marketing Director 3 days ago
Recommended: YES
✅ Verified Rating

Pros: Allows our customers to chat with us at their convenience

Cons: Nothing

Very user friendly
Reviewed by an Internet Salesperson 6 days ago
Recommended: YES
✅ Verified Rating

Pros: This chat is very user friendly and easy to learn. It is a great way to get in touch with customers interested in your product and to communicate with them in a way that is convenient for them.

Cons: The only con I can think of would be how easy it is to get rid of us. When you are on the phone it is a little simpler to keep the conversation going, but in chat they can disconnect and that is that. I guess that means we just need to work on our chatting skills!

Very professional, easy to use
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: The chat is very professional and low key on our site. It is very user friendly, has had a very good lead conversion rate.

Cons: none

A great way to get information to customers fast and awesome relationship starter
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: It's awesome for customers to receive quick, pressure free information from a dealer. It's also a great opportunity to leave a lasting first impression with instant one on one conversation

Cons: responses must be quick or you will miss your customer. Spell check would be a great addition to this program!

Great product for getting in touch with customers
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: easy to use, quick and simple responses

Cons:

Very Helpfull
Reviewed by a Service Associate Last Week
Recommended: YES
✅ Verified Rating

Pros: Keeps a live presence at all times with the customers. It also helps to keep in contact with your employees through out the dealerships

Cons: Passwords are long

Couldnt get a hold of customers
Reviewed by Internet Sales Last Week
Recommended: NO
✅ Verified Rating

Pros:

Cons: The contacting was the problem, not sure if it didn't go well with our internet but finally gave up on them and had to switch, now we can easily contact customers.

Quick and Easy
Reviewed by an Internet Salesperson July 3rd
Recommended: YES
✅ Verified Rating

Pros: Allows me to multi-task and get some tasks done while still taking care of my online customers!

Cons:


Contact Info

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