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Contact At Once!

Contact At Once!

Contact At Once! Chat + Text Digital Connections Platform

 Rate Product
Star Rating Distribution:
326
74
10
3
1
Rating by Job Title:

Contact Info

Do you work for Contact At Once!? Claim your company page now!

About the Product

Contact At Once! is the highest rated, most widely used chat + text digital connections platform in the automotive industry. It is the platform of choice for AutoTrader.com, Cars.com, OEMs and more than 13,000 dealers. Dealers use Contact At Once! to conduct at least 25% more sales conversations with online shoppers.

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Last edited by Aaron Hassen on A few seconds ago

Product Summary

Star Rating Distribution:
326
74
10
3
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Responsive support
Reviewed by a Dealer Professional 4 days ago
Recommended: YES
✅ Verified Rating

Pros: Helpful friendly staff, quick with answers and solutions

Cons: none I can think of

Gives us the ability to communicate with all leads.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: It allows us to get to all potential leads! It definitely has helped increase our conversion rate.

Cons: none

Have been using COA for over 3 years and very happy with the product and support.
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Easy to use and support is great when needed.

Cons:

Great product and advisors
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Great company to handle our chat needs. Their answering agents answer every chat we miss regardless of day/time!

Cons:

Works well for our dealership
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: This product is easy to use and their support team is a great help

Cons:

Facilitates communication between our dealership team and our website guest.
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Integrates with our website. Sends leads directly to our CRM. Ability to answer questions off hours with the help of Contact at Once team members. Our rep Bridget Scott is always available and willing to help.

Cons:

Worth using for business
Reviewed by an Owner Last Week
Recommended: YES
✅ Verified Rating

Pros: Easy to use, pricing is reasonable, customer friendly

Cons: When in a txt conversation, hard to figure out how to close out the convo

The product is not bad. There are a few glitches.
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Ability to text and Chat both on desktop and mobile

Cons: Customer Service and Follow up

I would recommend Contact at once.
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: The integration with other third parties is a plus

Cons: Like any other provider, the set up is key. Make sure all your leads are coming in properly

An amazing text/chat tool!
Reviewed by an Internet Salesperson November 22nd
Recommended: YES
✅ Verified Rating

Pros: Quick Responses guides are great and Kimberly is exceptional.

Cons:


Contact Info

Do you work for Contact At Once!? Claim your company page now!

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