Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Contact At Once!

Contact At Once!

Contact At Once! Chat + Text Digital Connections Platform

 Rate Product
Star Rating Distribution:
587
122
42
8
3
Rating by Job Title:

Contact Info

Do you work for Contact At Once!? Claim your company page now!

About the Product

Contact At Once! is the highest rated, most widely used chat + text digital connections platform in the automotive industry. It is the platform of choice for AutoTrader.com, Cars.com, OEMs and more than 13,000 dealers. Dealers use Contact At Once! to conduct at least 25% more sales conversations with online shoppers.

expand_more read more expand_more expand_less read less expand_less
Last edited by Aaron Hassen on A few seconds ago

Product Summary

Star Rating Distribution:
587
122
42
8
3

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Texting is the best.
Reviewed by a Service Associate September 4th
Recommended: YES
✅ Verified Rating

Pros: Information is sent quickly. Great responses.

Cons:

Texting gets the best information.
Reviewed by an Internet Salesperson August 31st
Recommended: YES
✅ Verified Rating

Pros: Good information and followups are easy.

Cons:

Good communication with customer but not with us.
Reviewed by an Internet Salesperson August 31st
Recommended: YES
✅ Verified Rating

Pros: Texting is better than chat for solid info.

Cons: Sometimes we can't reach the rep who took the call. it's confusing.

Using the desktop instead of a tab is much better.
Reviewed by an Internet Salesperson August 27th
Recommended: YES
✅ Verified Rating

Pros: Good product and we get many messages.

Cons:

We keep having issues.
Reviewed by a BDC Manager August 27th
Recommended: YES
✅ Verified Rating

Pros: When it 's working, it's ok. They need improvements.

Cons: Hard to click for access. Customers give up.

Gets a message but information is sketchy.
Reviewed by an Internet Director August 15th
Recommended: YES
✅ Verified Rating

Pros: Wish we could have in house calls received.

Cons: They don't seem to be knowledgeable.

Good communications tool.
Reviewed by a Sales Manager August 10th
Recommended: YES
✅ Verified Rating

Pros: Customers and employees both like this tool. Easy to use and easy to navigate!

Cons:

So far it's OK
Reviewed by a Group Executive August 9th
Recommended: YES
✅ Verified Rating

Pros: Good value for the price. Least expensive chat tool available. Rating a 3 as we just started using them.

Cons:

Texting is the best communication tool
Reviewed by Sales Manager August 6th
Recommended: YES
✅ Verified Rating

Pros: Great conversations that sell cars for us.

Cons:

They are likable and not over-bearing.
Reviewed by a Dealer Professional August 6th
Recommended: YES
✅ Verified Rating

Pros: Good information. The texting is a hit!

Cons:


Contact Info

Do you work for Contact At Once!? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Contact At Once! Products

Contact At Once! Chat + Text Digital Connections Platform
98% Recommended    Recom'd 762 Ratings

Chat Tools & Services Products

98%  Recommended Recom'd 762 Ratings
99%  Recommended Recom'd 569 Ratings
Company: CarNow
95%  Recommended Recom'd 177 Ratings
0%  Recommended Recom'd 0 Ratings
Company: Dice Services

 Unlock all of the community & features  Join Now