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Contact At Once!

Contact At Once!

Contact At Once! Chat + Text Digital Connections Platform

 Rate Product
Star Rating Distribution:
588
107
27
7
3
Rating by Job Title:

Contact Info

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About the Product

Contact At Once! is the highest rated, most widely used chat + text digital connections platform in the automotive industry. It is the platform of choice for AutoTrader.com, Cars.com, OEMs and more than 13,000 dealers. Dealers use Contact At Once! to conduct at least 25% more sales conversations with online shoppers.

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Last edited by Aaron Hassen on A few seconds ago

Product Summary

Star Rating Distribution:
588
107
27
7
3

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

This tool is always effective.
Reviewed by a Dealer Professional 3 days ago
Recommended: YES
✅ Verified Rating

Pros: They are friendly and informative. They also get us the information we need. Used for many years.

Cons:

Love Contact At Once
Reviewed by BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: I love it, we're able to text through the system and chat with customers. We get a lot of good feedback.

Cons:

Great Experience
Reviewed by a BDC Manager March 30th
Recommended: YES
✅ Verified Rating

Pros: We recently switched from handling chats in house, to having Contact at Once handle our chats. The support and communication from Reid Traylor

Cons: None!

OK but not the best!
Reviewed by a General Manager March 27th
Recommended: YES
✅ Verified Rating

Pros: Used for years but results aren't great. Texting is better than chat. We get many hangups.

Cons:

Always working for us.
Reviewed by a BDC Manager March 26th
Recommended: YES
✅ Verified Rating

Pros: 24/7 we count on CAO and they come through for us.

Cons:

Great Product, Great People!
Reviewed by a BDC Manager March 20th
Recommended: YES
✅ Verified Rating

Pros: This product has been a one stop shop for our dealership needs. From chat, to texting, to Facebook integration, they are ahead of the game. John Kingsley has always been very helpful and knowledgeable about his product and new opportunities for our dealership. Glad to have him on board!

Cons: Have not had any issues.

John Kingsley

Thank you! Please let me know if there is anything you need!

Not enough dealership focus
Reviewed by Marketing Director March 20th
Recommended: NO
✅ Verified Rating

Pros:

Cons: They were brutal, they didn't focus on just automotive and their customer service was down.

Reid Traylor has been great to work with. He has helped change our chat experience!
Reviewed by an Internet Director March 19th
Recommended: YES
✅ Verified Rating

Pros: Easy to use, Quick responses. The team at Contact at Once has always tried to help fix issues that we've had in a timely manner. Our customers seem to love it and it has helped drive sales!

Cons: We used to miss chats, now with the Pro feature, we shouldn't have that problem anymore!

Reid Traylor

Thank you! Please let me know if there is anything I can do in the future please let me know.

Difficult to use, but integrates with phones
Reviewed by General Sales Manager March 16th
Recommended: YES
✅ Verified Rating

Pros: It integrates well with our phone so we can bring it to our mobile phones.

Cons: Our staff has difficulty using it.

Positive results with this chat service.
Reviewed by BDC Manager March 14th
Recommended: YES
✅ Verified Rating

Pros: Pros: Our rep Reid Traylor is excellent! We enjoy using the text feature to interact with our customers. It is very easy to pull up active conversations that you've previously had.

Cons: Cons: The customer has to reply to the first text in order to have any communication with them.

Reid Traylor

Thank you so much for the kind words. Please let me know if you need anything in the future.


Contact Info

Do you work for Contact At Once!? Claim your company page now!

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