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Contact At Once!

Contact At Once!

Contact At Once! Chat + Text Digital Connections Platform

 Rate Product
Star Rating Distribution:
512
87
14
4
3
Rating by Job Title:

Contact Info

Do you work for Contact At Once!? Claim your company page now!

About the Product

Contact At Once! is the highest rated, most widely used chat + text digital connections platform in the automotive industry. It is the platform of choice for AutoTrader.com, Cars.com, OEMs and more than 13,000 dealers. Dealers use Contact At Once! to conduct at least 25% more sales conversations with online shoppers.

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Last edited by Aaron Hassen on A few seconds ago

Product Summary

Star Rating Distribution:
512
87
14
4
3

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Never a problem!
Reviewed by an Internet Director 3 days ago
Recommended: YES
✅ Verified Rating

Pros: I have no issues. Customers love to chat.. It's quick and easy!

Cons:

Really good chat
Reviewed by a BDC Manager 4 days ago
Recommended: YES
✅ Verified Rating

Pros: The chat has helped us increase our lead conversion rate! Another cool thing is that theres a link in other websites potential leads could click and message us, not just on our site!

Cons: None

I need Customer Service
Reviewed by an Internet Director 4 days ago
Recommended: YES
✅ Verified Rating

Pros: I like the product. The Chat and text are very useful!

Cons: I don't like the shortcuts! They confuse the Customer and me! A lot of time is wasted I am Fred with Contemporary Motor Cars and I have been asking for customer service for months!

Michelle Young

Hi Fred, I'm sorry you're having issues with shortcuts and that you might be feeling frustrated. I notified support that you need assistance & someone from our team should be reaching out to you soon. Please email me (Michelle) at myoung@contactatonce.com if you don't hear from someone soon. Thank you ~ Michelle

Great Chat Function
Reviewed by an Owner 6 days ago
Recommended: YES
✅ Verified Rating

Pros: We installed this chat function on our website and have been receiving great leads since. Very non invasive while gathering crucial information.

Cons: None

Great chat tool!
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: It works very well, I have seen an increase in the lead conversation rate with contact at once!

Cons: no cons

The chat is great!
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: The chat works very well! Its easy and the conversion rate us great! We can actually get instant chats from autotrader!

Cons: none

Great chat company
Reviewed by a Dealer Professional April 7th
Recommended: YES
✅ Verified Rating

Pros: easy to use, great support team, program works smoothly and helps us contact customers we may not have reached via other mediums

Cons: none

Great Continuing ed
Reviewed by an Internet Director April 6th
Recommended: YES
✅ Verified Rating

Pros: The chat platform works well even the mobile app but the best part is the continuing education they provide on best practices

Cons:

Contact at once keeps up with technology
Reviewed by an Internet Salesperson April 6th
Recommended: YES
✅ Verified Rating

Pros: Contact at once continues to keep up with the ever changing technology. They work diligently at providing training and quick tips to all of their users and are always available to answer questions. Customer Service alone deserves 5 stars!

Cons:

Great chat
Reviewed by a Salesperson April 5th
Recommended: YES
✅ Verified Rating

Pros: We can chat with interested people instantly and convert them into leads! Its been a great help!

Cons: none


Contact Info

Do you work for Contact At Once!? Claim your company page now!

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